Expeditors is a Fortune 500 global logistics company headquartered in Seattle, Washington. The Company employs trained professionals in 176 district offices and numerous branch locations located on six continents linked into a seamless worldwide network through an integrated information management system. Services include the consolidation or forwarding of air and ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing and distribution and customized logistics solutions
Job Description SUMMARY
We are seeking a strategic Director - Technical Product Management to establish, standardize, and optimize Technical Product Management practices across our agile development organization. This role will serve as the center of excellence for TPM methodology, ensuring consistency, quality, and effectiveness of technical product managers embedded within cross-functional agile teams.
The successful candidate will build and implement standardized frameworks, tools, and processes while developing TPM talent through comprehensive training programs and career development pathways. This position requires a unique blend of technical product management expertise, program management skills, and organizational development capabilities. This role is key to achieving an effective and industry-leading technical product management team and instilling Expeditors’ culture in everything we do.
KEY RESPONSIBILITIES
Design and implement standardized TPM methodologies, processes, and best practices across all agile teams
Develop a comprehensive TPM operating framework including requirements’ gathering, user story creation, backlog management, and stakeholder communication protocols
Create and maintain TPM playbooks, templates, and documentation standards
Establish consistent metrics and KPIs for TPM performance measurement across teams
Define and enforce quality standards for technical requirements documentation and product specification
Tools & Technology Standardization Evaluate, select, and implement standardized toolsets for TPM activities
Develop tool integration strategies and workflow automation to enhance TPM efficiency
Create standardized dashboards and reporting mechanisms for product metrics and team performance
Maintain tool governance and ensure consistent configuration across all agile teams
Drive adoption of emerging tools and technologies (AI / ML) that enhance TPM effectiveness
TPM Skills Development & Training Define TPM competency framework including technical, product, and soft skills requirements
Design and deliver comprehensive TPM training programs for new hires and existing team members
Collaborate in building personalized development roadmaps and career progression pathways for TPMs
Establish mentorship programs pairing senior and junior TPMs
Coordinate external training opportunities, certifications, and conference attendance
Identify skill gaps and development opportunities across the TPM organization
Support hiring and onboarding processes for new TPM roles
Coordination & Program Management Facilitate cross-team coordination and knowledge sharing among embedded TPMs
Organize regular TPM community of practice meetings, workshops, and retrospectives
Coordinate with Scrum Masters, Engineering Managers, and Product Owners to optimize team dynamics
Drive alignment between TPM activities and broader organizational product strategy
Organizational Change Management Lead the adoption of new TPM practices and methodologies across agile teams
Manage change management initiatives related to process improvements and tool implementations
Foster culture of continuous improvement and innovation within the TPM community
Collaborate on TPM job descriptions, compensation benchmarking, and career ladders
System of Design Leadership (Core UI / UX) Lead and manage Central Design System team composed of UX / UI designers & researchers, front-end developers, engineers and technical writers.
The Central Design System team builds and maintains the enterprise front end design system and component library. Sets UI / UX standards, guidelines, tokens and reusable patterns; and selects and manages the enterprise level tools for UI / UX research, design and testing.
The Central Design System team acts as a hub in support of UI / UX designers and front-end developers embedded in the different agile teams ensuring consistency and collaboration.
Qualifications 5+ years of technical product management experience with proven track record of success
Experience in technology companies with large-scale agile transformations
Proven experience and knowledge in Logistics, Customs and Trade Compliance domains
Deep understanding of agile methodologies (Scrum, Kanban, SAFe) and product development lifecycle
Extensive experience with technical product management tools and technologies
Strong background in requirements gathering, user story writing, and backlog management
Experience with technical architecture discussions, API design, and system integration
Knowledge of software development processes and engineering best practices
Proven ability to design and implement standardized processes and frameworks at enterprise scale
Strong change management and organizational development capabilities
Performance management and coaching experience
Excellent written and verbal communication skills with ability to influence at all organizational levels and strong facilitation and workshop leadership capabilities
Ability to build consensus and drive adoption across cross-functional teams
Cultural intelligence and ability to work effectively in diverse, global environments
Additional Information Along with a competitive compensation plan, Expeditors offers excellent benefits :
Paid Vacation, Holiday, Sick Time
Per Year : 26 Work from Home Days
1 Volunteer Day
Health Plan : Medical, Prescription Drug, Dental and Vision
Health Savings Account
Dependent Care Flexible Spending Account
Life and Long-Term Disability Insurance
Various Optional Life and Disability Plans
401(k) Retirement Savings Plan
Employee Stock Purchase Plan
Educational Assistance Program
Annual Charitable Giving Match Campaign
All your information will be kept confidential according to EEO guidelines
Paid Vacation, Holiday, Sick Time
Health Plan : Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus
Job Location :
Seattle, WA (multiple office locations in the Seattle metropolitan area available)
Position requires working in the office full-time (Monday – Friday); a hybrid or remote work environment is not available.
Must have immigration qualifications to work in the U.S.
Salary Range
85,000 - 100,000 USD annually
This position is eligible for variable bonus compensation
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Expeditor • Bellevue, WA, United States