Business Services Assistant

SUMMARY

This position is responsible for assisting business customers with daily administrative needs related to cash management and other small business account needs. In addition, this position assists in the administration needs of the business services department.

AREA OF RESPONSIBILITY :

Customer Service

• Perform careful analysis of customers' needs and best product options, working with the customer to ensure the effective and efficient use of products.
• Discusses customer needs, problems, and complaints with appropriate people within the bank.
• Assist customers in day-to-day administrative account maintenance to enhance the commercial client's business operations

Administration

Business Development

COMPETENCIES

Communicating

Demonstrating Integrity

Working with Others

Adapting to Change

Client Service

Representing the Bank

Business Development

JOB KNOWLEDGE :

COMPLIANCE

All positions within Home Bank SB must comply with all state and federal laws and regulations as per the Bank's compliance policies and procedures.

SUPERVISORY RESPONSIBILITIES

This position does not require supervisory responsibilities.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.

POSITION TYPE

This is a full-time position. Days and hours of work are Monday through Friday, 8 : 30am to 5pm. This position regularly requires long hours and frequent weekend work.

TRAVEL

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EDUCATION AND OTHER REQUIREMENTS :

SIGNATURES

The signature, printed or electronic, constitutes understanding of the requirements, essential functions and duties of the position.