Customer Service Representative
Genius Talent has partnered with a leading independent Insurance Agency seeking an experienced and licensed Customer Service Representative with a strong background in personal lines insurance.
The ideal candidate will have a passion for delivering exceptional customer service, a deep understanding of insurance products, and the ability to build strong client relationships.
Responsibilities :
- Provide outstanding customer service to clients, addressing inquiries, resolving issues, and ensuring overall customer satisfaction.
- Utilize in-depth knowledge of personal lines insurance products to assist clients in selecting appropriate coverage.
- Process policy changes, renewals, and new business applications accurately and efficiently.
- Collaborate with insurance carriers to obtain quotes, underwriting information, and policy details.
- Assist clients in claims reporting and follow-up, providing support throughout the claims process.
- Stay informed about industry trends, policy updates, and regulatory changes to provide accurate and up-to-date information to clients.
- Maintain client records and documentation in accordance with agency procedures and industry standards.
- Collaborate with other team members to ensure a seamless and efficient workflow within the agency.
Qualifications :
- Minimum of 2 years of experience in the insurance industry, with a focus on personal lines.
- Strong knowledge of various personal lines insurance products.
- Active Property and Casualty License
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational and multitasking abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
- Dedication to maintaining a high level of professionalism and ethical standards.
Benefits :
- Competitive salary
- Retirement savings plan
- Friendly and collaborative work environment
Medical Customer Service Representative - Hiring Immediately!
Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction. Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending...
Customer Service Representative
The Customer Account Manager is a professional customer service representative position within our Call Center. Enhances the customer experience by speaking with customers by telephone to provide information about services, enter orders, transfer services or escalate complaints. Must provide a uniqu...
Customer Service Representative
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
WAH Mortgage Customer Service Representative
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative
We understand that sometimes you need flexibility in your schedule to catch a kid’s ballgame, make a doctor’s appointment, and juggle this busy life - so we work with you to make these things happen and ensure your family comes first! Location: Fuquay-Varina, NC What We Offer: Competitiv...
Customer Service Representative - TurboTax
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative I (Hybrid)
Are you looking for a fun and exciting career in the Financial Services Industry? Are you someone who values integrity? Are you someone who wants to help valuable customers and resolve issues? Are you looking for stability? First Citizens Bank is hiring multiple full-time Customer Service Representa...
WFH Customer Service Representative - Intuit
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service And Sales Support Representative
This person will actively seek out and engage prospective customers to sell our product and/or services. Responsibilities: Demonstrate, promote, and sell ’s products and Symmetry's services - Strategically present functionality and key value propositions to prospective customers. Requirements:...