Outreach Worker

Job Description

Job Description

Summary

Outreach Workers are responsible for developing professional and empathetic relationships while providing immediate chronically homeless individuals staying outdoors with connections to appropriate housing, programs, and resources through one-on-one Case Management Services that develop individualized case plans that promote client progression towards obtaining and maintaining self-sufficiency.

Essential Functions.

• Locates and connects homeless individuals / families on the streets in order to guide them through the Coordinated Entry System, as well as offer services and resources based on individual needs.
• Performs intake interviews, assessments, and refers clients to appropriate community resources, in addition to performs shelter referrals for those homeless individuals / families interested in shelter.
• Maintains a case load of 15 to 20 clients, as well as accurate and up to date case management documentation using HMIS in accordance with agency and best standard practices.
• Assesses the client’s needs, and arranges, coordinates, monitors, evaluates, and advocates for a variety of services to meet those complex needs, and assists clients in identifying, enrolling, and attending appropriate medical, substance abuse, therapeutic services, and support completion of individualized action plans.
• Completes accurate, thorough, and typed progress notes in a timely manner by using case management softwares to document and keep all client activities up to date.
• Works with internal and external parties to provide clients with housing resources.
• Drives company vehicles following all proper company policies while doing so.
• On time completion of assigned training and policies.
• Performs other duties as assigned.

Qualifications

Education and Experience :

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be :

Knowledge of :

Ability to :

Licenses and Certifications :

Other :

The Pay rate for this role is based on several factors including the candidate's experience, qualifications, and internal equity. The initial offer usually falls between the minimum and midpoint of the applicable salary range.