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Product Support Coordinator A

Product Support Coordinator A

PEAK Technical Staffing USAOgden, UT, United States
18 hours ago
Job type
  • Permanent
Job description

Title : Product Support Coordinator A

Location : Ogden, UT

Shift : 1st Shift : 6 : 00am - 2 : 30pm (Monday through Friday)

Pay : $18 - $24 / Hour Depending on Experience

US Citizenship Required due to client working with Government Contracts

Direct Hire

Responsibilities :

Parts Identification & Inventory Management

  • Identify parts using proper methods and equipment as indicated by documents or blueprints.
  • Review documents to verify instructions and recommend changes if needed.
  • Maintain accurate serialized records and control of shelf-life items.
  • Ensure equipment and supplies are available for responsibilities.

Shipping

  • Prepare parts / materials for safe shipment, including paperwork and shipping records.
  • Package shipments per specifications and input necessary labels and forms.
  • Interpret shipping instructions from documents or standards related to preservation and packing.
  • Prepare stencils and mark shipments legibly.
  • Prepare air bills, bills of lading, and sales order forms for carrier and company records.
  • Contact carriers for dispatching shipments, establishing rates, or tracing follow-up information.
  • Coordinate shipping schedule to meet customer commitments.
  • Plan for future shipments and order materials needed for shipping containers.
  • Receiving

  • Receive shipments and forward materials to the appropriate team.
  • Weigh or count incoming / outbound parts or materials.
  • Perform data input to update system records and verify document accuracy.
  • Resolve receiving issues and coordinate between departments.
  • Support the receiving of Electronic Test Equipment parts and notify the appropriate owner.
  • Stockroom

  • Receive, check, inspect, and identify parts by type or part number.
  • Prepare parts for storage and place stock in proper location.
  • Select parts from stock to fill orders according to pick lists.
  • Perform cycle inventory count and maintain records using computer systems.
  • Prioritize workload and perform basic maintenance of stockroom equipment.
  • Order stockroom supplies and shipping boxes.
  • Maintain a clean and organized stockroom, establish 5-S cycle.
  • Create labels for effective traceability and stock control.
  • Maintain control of the stockroom as a bonded room and limit access as needed.
  • Observe all safety rules and regulations.
  • Qualifications :

  • Three years related experience or demonstrated ability to perform responsibilities.
  • Thorough knowledge of policies, procedures, and systems in functional areas.
  • Ability to troubleshoot problem situations effectively.
  • May require operating moving and lifting equipment and meeting OSHA safety qualifications.
  • Preferred experience with forklift and may require forklift operator certificate.
  • Proficient knowledge of computer terminal operations.
  • Manual dexterity and ability to perform basic mathematical calculations.
  • Proficient in reading, understanding, and interpreting related forms and specifications.
  • May require lifting up to 50 pounds.
  • Effective verbal, written, and interpersonal communication skills.
  • Ability to work effectively with others and be a participative team player.
  • Familiarity with Digital Equipment / Camera and Digital Media preferred.
  • Experience with R-Card, Client, AMAPS, Solumina, and other manufacturing travelers / routers preferred.
  • Preferred working knowledge of identification equipment, labeling, and shipping equipment.
  • Familiarity with Inventory Management System and ability to report critical shortages.
  • Understanding of Export Control and International Shipping requirements preferred.
  • Familiarity with ESD parts, packaging, and equipment required.
  • Perform other related responsibilities.
  • Benefits :

    Benefit offerings include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan.

    Additionally, associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.

    Equal Opportunity Employer (EEO) :

    Committed to creating a diverse and inclusive environment and proud to be an Equal Opportunity Employer. Does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are based on qualifications, merit, and business need. Encourages all individuals to apply.

    Candidate Privacy :

    To read our Candidate Privacy Information Statement, please navigate to our privacy policy online.

    AI Recruiting Disclosure :

    We use AI-assisted tools to review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website.

    Benefits

    PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.

    Equal Opportunity Employer (EEO)

    PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.

    Candidate Privacy

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to and

    AI Recruiting Disclosure

    We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website : www.peaktechnical.com / ai-disclosure.

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