Chief of Staff to CTO

Position Title :

Chief of Staff to CTO

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Location : Austin, TX (hybrid)

About the Department

The Chief Technology Officer (CTO) at Cloudflare is responsible for setting technical direction, leading innovation, and shipping great technology. The CTOs team at Cloudflare includes :

Emerging Technology and Incubation : Cloudflares department focused on shipping new products, built on our network, that place many small bets on the future of our industry.

Developer Platform : Cloudflares compute, storage, media, and AI layer where millions of developers build their applications.

Cloudflare Research : the team at Cloudflare responsible for preparing the firm for the next decade of technology evolution.

Cloudflare Privacy : the products built at Cloudflare that help make the Internet more private for all of its users.

The team operates independently from Cloudflares core Product and Engineering team (though those partner teams are Customer Zero for anything built inside of the CTOs organization). The CTOs team consists primarily of engineers, researchers, and Product Managers.

The scope of problems tackled by the CTO range from investigating frontier technologies, like post-quantum cryptography, to shipping free tools that help build a better Internet, like our 1.1.1.1 resolver, to launching the foundations of products trusted by some of the worlds largest organizations like our Zero Trust suite.

New products that started inside of the ETI group in the CTOs team include :

Cloudflares industry-leading Developer Platform products like our serverless compute solution, our storage offering, and our AI inference and services layer.

Cloudflares best-in-class Zero Trust product line, including our Zero Trust Access product, our Secure Web Gateway, our private networking technology, our data loss prevention suite, and our mobile and desktop clients.

Cloudflares privacy solutions, like our 1.1.1.1 DNS resolver, our consumer VPN product WARP, and the technologies we build with partners like Apple and Meta to preserve privacy on the Internet.

Cloudflares Media products, including our video streaming platform and real-time calls solution.

Building blocks that change the economics of traditional costs on the Internet like our domain registrar.

About the Role

You will lead the operations, strategic initiatives and communications of the group, working alongside the Product Managers and Engineering Leaders to launch new technology on Cloudflares network.

Operations and Strategic Initiatives : Lead the strategic initiatives that start in ETI or rely on the ETI team. These projects can include acquisition due diligence and integration, partnerships that expand Cloudflares technology to reach new customers, and marketing exercises that use technology built in ETI to better tell Cloudflares story.

Team and Project Management : Shape the execution of ETIs vision for helping build a better Internet. The product and engineering teams in ETI will trust you to help set priorities across the group and to own new projects or dependencies. You will work closely with teams across Cloudflare to deliver on those goals.

Communications : You will help ETI tell its story, internally and collaborate cross-functionally to help tell it to the right audiences externally. You will collaborate with Communications Team to help tell stories externally and to help draft external communications. You will also create retrospectives and celebrations that we share with Cloudflare, owning the presentations and materials sent by ETI. You will also help the product, engineering, and marketing teams get the inputs they need to tell specific stories in their areas.

Who you are

A suitable candidate will have an exceptional understanding of engineering or product management, possess a deep desire to learn and communicate with grace and empathy inside and outside of Cloudflare. You have an entrepreneurial approach and solve thorny problems by getting first to the principles and then aligning the team on the goal; executing, learning and adapting.

Experience as a Product Manager in a technology company or a combination of technical experience plus management consulting or investment banking

Experience working alongside engineering and design teams

Track record of working with or reporting to senior management

Experience working with customers to deploy and capture feedback on new technologies

The ability to work in a fast-moving and ever-changing environment

Excellent written and verbal communication skills

Exceptional people skills and empathy

A high degree of attention to detailA kind and generous attitude towards customers and co-workers alike

A desire to receive feedback and grow

Equity

This role is eligible to participate in Cloudflares equity plan.

Benefits

Health & Welfare Benefits

Medical / Rx Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Commuter Spending Accounts

Fertility & Family Forming Benefits

On-demand mental health support and Employee Assistance Program

Global Travel Medical Insurance

Financial Benefits

Short and Long Term Disability Insurance

Life & Accident Insurance

401(k) Retirement Savings Plan

Employee Stock Participation Plan

Time Off

Flexible paid time off covering vacation and sick leave

Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We are not just a highly ambitious, large-scale technology company. We are a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflares enterprise customers at no cost.

Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA / Veterans / Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e‑mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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