Hospitality Service Associate (Food Service)
Overview
Kindness, courtesy and respect : These attributes allow you to relate well to others under a variety of conditions. As you provide customer service in the retail areas of the department, special events and other catering areas, you’ll do more than operate a cash register and follow basic food and sanitation safety procedures;
you’ll be acting out the Legacy mission of making life better for others.
Legacy Emanuel Medical Center in North Portland plays a vital role as a local and regional leader in serious clinical illness or injury.
With around-the-clock expertise for critical health issues, including experts in trauma, heart care, burns, significant wounds, stroke, brain surgery and more, Legacy Emanuel is central to the health of our community and critical to the care of the Northwest.
Responsibilities
Knowledge of safe food handling, preparation, and storage techniques.
Replenishes food and beverages in the cafeteria or catered event as necessary.
Records over and under on the production sheet as well as recording refrigerator and freezer temperatures.
Demonstrates ability to set up work station, properly prepare necessary items.
Operates cash register, receives money and reconciles cash drawer.
Follows established policies regarding charging of special and free meals as well as weighted food items. Ensures all items taken from Café are paid for.
Offers assistance to visitors and staff in a friendly and courteous manner.
Completes broken equipment work orders.
Participates in process improvement activities.
Other duties as required.
Qualifications
Education :
High school diploma or equivalent preferred.
Experience :
Prior food service experience. Experience working on a computer preferred.
Skills :
Requires ability to read, write and communicate in English, ability to do simple mathematical calculations, excellent customer service skills and ability to work in cooperation with other team members in a fast-paced environment.
Able to relate to others with courtesy and tact under normal as well as stressful conditions.
Legacy's Values in Action :
Follows guidelines set forth in Legacy's Values in Action
Equal Opportunity Employer / Vet / Disabled
Licensure
Current Food Handler’s Certificate / Card, valid in the state of Oregon.
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