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Patient Care Assistant

Patient Care Assistant

Planned Parenthood League of MassachusettsBoston, MA, US
30+ days ago
Job type
  • Full-time
Job description

Patient Care Assistant

Commitment to Health Equity : Planned Parenthood serves diverse communities, including those in medically underserved areas, ensuring everyone has access to quality care. Our mission is : Care. No matter what.

Commitment to Diversity : Diversity is our strength. We are committed to fostering an inclusive and equitable environment where employees from all backgrounds feel valued, heard, and empowered to succeed. Join a team that reflects the diverse communities we serve, where compassion, respect, and advocacy are at the heart of our work.

Commitment to Advocacy : We are a leader in policy discussions, education, and outreach to improve reproductive healthcare access for all.

Position Summary : The Patient Care Assistant (PCA) is a vital member of our health center team, delivering both front-desk support and direct patient care with compassion and professionalism. This role combines administrative dutieslike check-ins, appointment scheduling, and patient communicationwith hands-on clinical support, such as taking vital signs, assisting with procedures, and documenting in electronic health records. PCAs play a key role in ensuring every patient feels welcomed, respected, and supported throughout their visit.

Key Responsibilities :

  • Be the first point of contactgreeting patients, guests, and escorts with warmth and respect
  • Manage check-ins, check-outs, appointment coordination, and contraceptive supply sales
  • Measure and record vital signs; assist with clinical procedures and lab tasks under supervision
  • Ensure accurate and respectful documentation in patient records
  • Deliver health education and support informed consent processes
  • Keep the health center safe, clean, and well-stocked in alignment with patient care protocols
  • Collaborate with staff and contribute to a community of learning and respect

Qualifications :

  • High School Diploma or GED required; medical assistant education a plus
  • 13 years of experience preferred, especially in community health settings
  • Cultural sensitivity and a deep commitment to racial equity in healthcare
  • Comfort working with diverse patients, including LGBTQ+ individuals
  • Strong organizational, communication, and interpersonal skills
  • Ability to lift 30 lbs and remain active throughout the shift
  • $23.50 - $23.50 an hour

    This position is part of our Collective Bargaining Unit.

    Benefits & Perks :

    Competitive salary and benefits package.

    Opportunities for career growth and professional development.

    A supportive, team-oriented work culture.

    Why Work With Us?

    Inclusive Workforce : We are actively building a workforce that reflects the people we serve.

    Leadership Opportunities : We believe in mentorship, career growth, and supporting under-represented professionals.

    Impact-Driven Culture : Be part of a mission-centered team that is reshaping healthcare from the inside out.

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    Patient Care Assistant • Boston, MA, US

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