Business Relationship Support Specialist - Global Payments & Liquidity Banks Service

Business Relationship Support Specialist In Global Treasury Management

Wells Fargo is seeking a Business Relationship Support Specialist in Global Treasury Management as part of Enterprise Functions to support the Banks Service team.

In this role, you will :

Be accountable for a complex portfolio of customers

Share leadership role with managers to oversee a portfolio of accounts

Identify opportunity for process improvements within the portfolio

Review and analyze the decision process for customer accounts and evaluate the profitability and risk of designated portfolio

Verify compliance and report identified issues for resolution

Make decisions on complex customer issues

Partner with managers to resolve issues and provides status updates on implementations

Develop expertise in the policies, procedures, and compliance requirements

Handle complex customer issues which include escalation and resolution

Lead team and serve as a subject matter expert for the department

Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Interact with internal customers

Receive direction from leaders

Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications :

2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education

Desired Qualifications :

Correspondent Banking experience

Treasury Management Payments Product experience

International SWIFT payments experience

Bilingual - Spanish and English fluency

Customer service experience with the ability to balance needs of clients and stakeholders

Excellent verbal, written, and interpersonal communication skills

Ability to execute in a fast paced, high demand environment while balancing multiple priorities

Job Expectations :

This position is not eligible for Visa sponsorship

Ability to work on-site at approved location at least three days a week

Ability to work schedule Monday - Friday 9 : 00 AM - 6 : 00 PM local standard time

Posting End Date : 15 Oct 2025

• Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada : Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.

Wells Fargo Recruitment and Hiring Requirements :

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number : R-496615