Online Banking Specialist (Customer Service Center)

Online Banking Specialist

• Location :
• Wakefield, MA (Onsite Training, Remote After Completion)
• Client :
• A Leading Community-Focused Bank Serving New England
• Pay Rate :
• $24-$25 / hour

Work Environment & Schedule

Position Overview Join a respected, community-first financial institution as an Online Banking Specialist and become a key player in delivering exceptional digital banking support. This role is perfect for a service-driven professional with experience in high-volume call centers-especially within financial services-who thrives on solving problems, building trust, and making a meaningful impact.

As the frontline voice of the bank's online experience, you'll provide empathetic, accurate, and timely assistance to customers navigating digital banking tools. Your work will reflect the bank's commitment to excellence, integrity, and community values.

Key Responsibilities

Ideal Candidate Profile

Additional Qualifications

Pay and Benefits The pay range for this position is $24.00 - $25.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Workplace Type This is a hybrid position in Wakefield,MA.

Application Deadline This position is anticipated to close on Oct 20, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.