ServiceNow Developer

Interested candidates should submit their resume and a cover letter outlining their relevant experience and expertise in ServiceNow architecture to careers@keenstack.com .

KeenStack is an equal-opportunity employer and encourages applicants from diverse backgrounds to apply.

KeenStack is a dynamic and growing organization committed to delivering innovative IT service management solutions to our clients. Our team is seeking an experienced and highly skilled ServiceNow Developer to help our clients solve their most complex and interesting business problems. If you're passionate about IT workflows and process automation, we would love to hear from you!

As a ServiceNow Developer, you will be responsible for developing, customizing, and maintaining ServiceNow applications and modules. You will work closely with business analysts, project managers, and other stakeholders to ensure that ServiceNow applications meet business requirements and align with industry best practices.

Key Responsibilities :

• ServiceNow Development : Design, develop, and configure ServiceNow applications, modules, and workflows, including ITSM (Incident, Problem, Change, Request), ITOM, ITAM, and other ServiceNow applications.
• AI and Automation : Leverage AI-driven capabilities and automation tools to deliver predictive analytics and streamline repetitive processes across workflows.
• Integration : Implement and maintain integrations between ServiceNow and external systems (e.g., LDAP, Active Directory, REST APIs, SOAP web services).
• Configuration Management : Develop and manage configuration items (CIs) within the ServiceNow CMDB, ensuring accuracy and data consistency.
• Troubleshooting and Support : Provide technical support and troubleshooting expertise for ServiceNow issues, including incidents, problems, and change requests.
• Upgrades & Patches : Plan and execute system upgrades and patches, ensuring minimal disruption to ongoing operations.
• Collaboration : Work closely with business analysts and other stakeholders to gather requirements, design solutions, and ensure timely delivery of features and enhancements.
• Documentation : Create detailed technical documentation for developed solutions, processes, and workflows.

Required Qualifications :

Proficient in ServiceNow scripting (JavaScript, Glide API, Angular JS, HTML5, SCSS, React.js, UI Builder, etc.)

Preferred Qualifications :

Why Join Us?

How to Apply : Interested candidates should submit their resume and a brief cover letter outlining their relevant experience and qualifications to careers@keenstack.com .

KeenStack is an equal-opportunity employer and encourages applicants from all backgrounds to apply.

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