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Office Supervisor
Office SupervisorCompass Health Network • Hillsboro, MO, US
Office Supervisor

Office Supervisor

Compass Health Network • Hillsboro, MO, US
5 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description

Lead Front Office Operations That Support Whole-Person Care Across Medical, Dental, and Behavioral Health Services

Are you a natural problem-solver and team leader who thrives in a fast-paced, patient-facing environment? As the Office Supervisor , you'll play a vital role in ensuring smooth front-office operations while supporting our mission to deliver compassionate, integrated care to communities that need it most.

This leadership role oversees Customer Relations Specialists (CRS) within our medical or behavioral health services and ensures an exceptional experience for every patient walking through our doors.

This is a great opportunity for someone who :

  • Enjoys leading frontline staff and ensuring seamless patient flow
  • Has strong attention to detail and a passion for operational excellence
  • Is confident handling patient concerns and resolving issues with professionalism
  • Wants to make a meaningful impact in a nonprofit healthcare setting where every role supports whole-person wellness

Key Responsibilities

  • Supervise and support Customer Relations Specialists across multiple disciplinesOversee daily operations related to patient intake, scheduling, and payment processes
  • Ensure accurate batching, deposits, and reporting of patient payments
  • Serve as the first point of contact for escalated patient concerns or service issues
  • Assist with scheduling staff and ensuring adequate coverage across clinic sites
  • Provide hands-on backup support at the front desk as needed
  • Requirements, Skills, Knowledge and Expertise

    High School / GED required

    QUALIFICATION(S) : WORK EXPERIENCE / TRAINING / ADDITIONAL REQUIREMENTS

  • At least two (2) years experience as a front office staff member in a medical, behavioral, or administrative setting preferred
  • Supervisory experience preferred
  • Experience with a multi-line phone system and professional phone skills preferred
  • Knowledge of Microsoft Office Suite preferred
  • You’ll Be A Great Fit for This Role if You :

  • Take pride in keeping things organized and running smoothly
  • Are proactive in solving problems and keeping both patients and staff supported
  • Lead with empathy and professionalism, even in challenging situations
  • Enjoy coaching and developing others while working alongside them
  • Embrace Compass Health Network’s mission to bring integrated, culturally competent care to underserved communities
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    Office Supervisor • Hillsboro, MO, US

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