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Sales Support & Inside Sales Trainee

Sales Support & Inside Sales Trainee

Interstate Advanced MaterialsBirmingham, AL, US
3 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Interstate Advanced Materials is a family-owned distributor and fabricator of high-performance plastics (sheet, rod, tube, and film) serving aerospace, defense, semiconductor, medical, food processing, automotive, agriculture, and more. With 170+ employees across seven states, we are committed to innovation, sustainability, and growth.

The Role

We are hiring a Sales Support & Inside Sales Trainee , a growth-oriented position designed to support our sales team while preparing you to become a full Inside Sales Representative. You’ll gain hands-on experience in customer service, order management, and CRM systems while also learning how to build customer relationships, generate sales, and manage accounts.

Key Responsibilities

Sales Support & Administration

  • Process customer orders, quotes, and credits accurately in our ERP system.
  • Maintain and update customer information in CRM.
  • Assist sales reps with reporting, presentations, and day-to-day customer requests.
  • Coordinate with internal departments to ensure timely order fulfillment.

Inside Sales Trainee Development

  • Shadow Inside Sales Representatives to learn prospecting, quoting, and customer communication.
  • Participate in customer calls, meetings, and follow-ups under mentorship.
  • Begin handling smaller accounts and inbound inquiries with guidance.
  • Learn pricing, product applications, and industry best practices.
  • Progress toward managing the full sales cycle, from quoting to closing deals.

    • Qualifications

  • Experience in customer service, sales support, or administrative roles preferred.
  • Strong organizational and communication skills.
  • Proficiency in Microsoft Office; CRM experience a plus.
  • Comfortable working with numbers, pricing, and data.
  • Highly motivated, proactive, and eager to grow into sales.
  • Bachelor’s degree or equivalent experience a plus.

    • What We Offer

  • A clear career path into Inside Sales.
  • Comprehensive training and mentorship.
  • Competitive compensation.
  • Full benefits package : health, dental, vision, life insurance.
  • 401(k) with company match.
  • Paid vacation, sick time, and holidays.

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