In Home Sales Consultant

Overview

In Home Sales Consultants are responsible for performing in-home residential window and door replacement consultations following Pella's in-home selling process, including product demonstrations, project evaluation and measuring, project estimating, closing the sale, following the job through the system, and collecting payment after installation. This is a 100% commission sales position with unlimited earnings potential after an initial training period. Only candidates living in the state of TN will be considered.

In Home Sales Consultants are responsible for managing practices and procedures designed to increase sales, enhance profitability, and develop highly satisfied customers. The role includes generating repeat customers, referral customers, and new customers independent of Pella's advertising and marketing efforts.

Responsibilities

• Pursues leads, gives product demonstrations in the home and at the Window Store, discusses product options with the customer and takes on-site measurements.
• Ensures quotes and orders are accurate and follows company sales processes.
• Completes all required paperwork to ensure necessary information is available for the Project Coordinator and Installer.
• Complies with company policies on pricing, product offering, installation, credit and collections.
• Follows up with prospects to inform them of business changes such as product offering, pricing, or assembly options in a timely manner.
• Must be computer literate and able to use electronic software (PQM, MS Office, ACE, etc.) to track, quote, sell and order products.
• Performs follow-up with customers to ensure the project meets or exceeds expectations.
• Coordinates with the Project Coordinator to ensure accurate understanding and timely resolution of customer issues.
• Participates in departmental and interdepartmental meetings or training as required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Company Description

At Pella, we build great windows and doors, foster strong customer relationships, and offer development opportunities across the organization. Our team members can grow from cross-functional experiences and contribute in various roles.

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