Retail Security Supervisor - Clark County - Blue Diamond

Title : Retail Security Supervisor

Reports to : Dispensary Manager / Dispensary Assistant Manager

Department : Retail

Required Permits / Licensing / Registration : Marijuana Establishment Agent Card, First Aid / CPR / AED Certification

FLSA Status : Non-Exempt

Supervisory Responsibilities : N / A

Overview :

Following policies set forth by the Company in concert with the Dispensary Management Team, provide support in the general operation of the company through

Essential Functions :

• Responsible for assisting retail customers in accordance with the companys mission, goals, and objectives
• Display extensive retail product knowledge to provide customers assistance in making educated purchasing decisions
• Accurate use and maintenance of the Point-of-Sale (POS) system and online ordering interfaces
• Provide for the maintenance of a secure entrance & exit from the licensed establishment
• Following proper cash handling procedures and discount / coupon application
• Answering phones, providing authorized information in response to queries, and greeting potential customers with professionalism
• Responsible for customer intake procedure by verifying age through scanning a valid form of identification and directing customer through the initial purchasing steps
• ID, document, and issue visitor badges to site visitors and arrange for them to be escorted for the duration of their time on Deep Roots Harvest facility premises
• Perform routine and periodic checks to verify all electronic security systems are properly functioning including, but not limited to; alarms, monitoring cameras, and access control card systems
• Maintain and verify accurate product counts for each individual customer transaction
• Ensure the protection of medical patient confidentiality in accordance with HIPAA regulations
• Comprehension and application of Company security & safety compliance procedures and protocols
• Proficiency in First Aid and the use of AED equipment to render aid in emergency situations
• Store organization, cleanliness, and general upkeep of sales floor
• Report customer issues to supervisory staff and assist in their resolution
• Responsible for ensuring customer satisfaction and following the companys established policies and procedures for sales and customer service
• Other duties as assigned

Job Specifications :

Additional Functions :

Minimum Education and Experience :

Working Conditions :

Salary

$18 USD per hour

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