Solution Consultant

Solution Consultant

Company : Norstella

Location : Remote, United States

Date Posted : Nov 12, 2025

Employment Type : Full Time

Job ID : R-1564

Description

At Norstella, our mission is simple : to help our clients bring life-saving therapies to market quicker-and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle -and get the right treatments to the right patients at the right time.

Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients :

Citeline - accelerate the drug development cycle

Evaluate - bring the right drugs to market

MMIT - identify barrier to patient access

Panalgo - turn data into insight faster

The Dedham Group - think strategically for specialty therapeutics

By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.

The Role :

Solution Consultants are subject matter experts with life sciences knowledge and experience. Through that experience, Solution Consultants developed deep therapeutic domain knowledge and data and software acumen. This role will partner with the sales team to strategically position the value of Citeline and Evaluate subscriptions, test new products, and scope solutions for Evaluate and Citeline clients to create new and expand existing partnerships.

Responsibilities :

Consistently collaborate with the Sales team to identify opportunities for business alignment.

Support pre-sales activity such as therapeutic-specific messaging, aligning market events to emerging needs, and curating targeted insights to drive prospect engagement.

Prepare and research for all client capabilities meetings by identifying likely buying triggers and use cases based on opportunity dynamics by referencing relevant industry sources.

Provide a point of view and tailored product demonstration based on product lifecycle, therapeutic area, and other important considerations.

Present Evaluate, Citeline, and customized Real-World Data solutions, through software demonstrations, therapeutic insights, and data methodologies. Must excel at presenting in formal settings to prospective clients.

Collaborate with leadership and product management on perceived gaps in product capabilities : relay feature requests and suggestions based on market, customer, and prospect feedback.

Ensure continuing client engagement during demonstrations, including the presentation of data samples and preparation of proposal decks.

Focus on closing the most significant and highest potential opportunities and understand how to work with sales / account executives to prioritize such opportunities.

Represent solutions at trade shows and other industry events.

Collaborate with the product team to test new clinical & commercial offerings with several potential clients and share feedback from Voice of Client back to internal stakeholders.

Collaborate with the Learning and Development / Enablement team to ensure appropriate and timely roll out of Early Adopter and General Adopter programs for new Citeline / Evaluate solutions.

And other duties as assigned

Qualifications :

Bachelor's degree in a scientific field or industry experience (2-3 years) in biotech / pharmaceutical companies, market research, market analysis, or consulting related roles is required.

Proven track record of high performance in a client-facing role for at least 3 years is required.

Stellar communication and relationship management skills that foster trust and lasting client partnerships with the ability to demonstrate empathy and confidence in interactions with clients.

Collaborative team player who is driven to win as part of a team and capable of managing fast paced activities while remaining optimistic.

Data driven communicator and ability to synthesize issues quickly and with confidence.

Operates with a sense of urgency and thrives on winning through continuous improvement.

The ability to consume new learnings, conceptualize and iterate behavior quickly.

Location : Remote US

Our Guiding Principles for success at Norstella :

01 : Bold, Passionate, and Mission-First

02 : Integrity, Truth, and Reality

03 : Kindness, Empathy, and Grace

04 : Resilience, Mettle, and Perseverance

05 : Humility, Gratitude, and Learning

Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa.

Benefits :

Medical and Prescription Drug Benefits

Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)

Dental & Vision Benefits

Basic Life and AD&D Benefits

401k Retirement Plan with Company Match

Company Paid Short & Long-Term Disability

Paid Parental Leave

Paid Time Off & Company Holidays

The expected base salary for this position ranges from $80,000 to $110,000 plus variable commission. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you.

All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com / careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address : [email protected] .

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.