Remote Fraud Customer Service

A company is looking for a Remote Customer Service Fraud Specialist.

Key Responsibilities

Investigates potential credit card fraud cases and analyzes account history

Responds to account inquiries and assists with lost / stolen reports and credit card replacements

Builds knowledge and skills in identifying fraudulent activity through training and research

Required Qualifications

High school diploma or equivalent

Experience in customer service or a related field

Basic understanding of fraud detection and prevention techniques

Ability to work in a fast-paced environment

Willingness to learn and adapt to new processes and technologies