Resident Aide

Job Description

Job Description

POSITION DESCRIPTION

The Residential Aide provides support and security for the New Broadway Family Shelter as well as staff coverage.

ESSENTIAL JOB FUNCTIONS

The following duties are mandatory requirements of the job :

• Maintains daily logbook, school attendance, visitor, and resident sign-in logs.
• Conducts hourly inspection of the facility and documents all on the shift report.
• Welcomes new families that arrive, conducts orientation, and provides house rules.
• Observes all residents and can recognize signs of substance abuse, child abuse, and criminal activity.
• Supervises common areas and promotes cleanliness, safety, and adherence to house rules and regulations.
• Handles incidents using standard operating procedures.
• Maintains the daily census, records, and provides information to DHS.
• Maintains excellent telephone skills and transfers calls appropriately.
• Attends program and agency staff meetings, house meetings, and training sessions as required.
• Visits multiple units as required and reports all incidents to the Operations Manager.

OTHER RESPONSIBILITIES

EDUCATION AND CERTIFICATION

SPECIAL SKILLS AND KNOWLEDGE