Create, update, and maintain documentation including but not limited to product documentation, procedures, and technical documentation to support various compliance products and services. - Organize complex information into logical, intuitive structures. - Define documentation standards, templates, and style guides for consistency. - Partner closely with various technology other business stakeholders to gather source information. - Transform complex information into clear, user-friendly documentation - Ensure documentation is technically correct, complete, and tested against actual product behavior. - Create and update a central documentation repository in Confluence including maintain taxonomy, metadata, and version control. - Ensure consistency and industry best practices are incorporated into the documentation artifacts. - Enforce style, grammar, and clarity standards. - Manage review processes with SMEs and stakeholders. Roles & ResponsibilitiesCreate, update, and maintain Archiving Technology documentation including but not limited to product documentation, procedures, and technical documentation to support various compliance products and services within eDiscovery Services and Archiving TechnologyOrganize complex information into logical, intuitive structures.Define documentation standards, templates, and style guides for consistency.Partner closely with eDiscovery, Archiving Technology and other business stakeholders to gather source information.Transform complex information into clear, user-friendly documentationEnsure documentation is technically correct, complete, and tested against actual product behavior.Create and update a central documentation repository in Confluence including maintain taxonomy, metadata, and version control.Ensure consistency and industry best practices are incorporated into the documentation artifacts.Enforce style, grammar, and clarity standards.Manage review processes with SMEs and stakeholders. Generic Managerial Skills, If anyBachelors degree or a combination of education plus equivalent work experience preferably with a credentials in writing, e.g., communications, EnglishExceptional writing skills : This is a fundamental requirement, encompassing clarity, conciseness, grammar, and the ability to simplify complex ideasTechnical aptitude : Need to understand the underlying technical concepts of the product or subject being documented. Understand and translate complex technical concepts to a non-technical audience, and the ability to translate legal / regulatory processes and requirements to IT partnersStrong research skills : The ability to effectively gather and analyze information from various sources is crucialCommunication and interpersonal skills : Effective verbal and written communication is essential for collaborating with subject matter experts, team members, users, and other stakeholders at all levels of the Bank.Attention to detail : Ensuring accuracy and precision in technical documentation is paramountFamiliarity with technical writing tools and software : Proficiency in tools like Word, screen capture software, graphics , ConfluenceOrganizational and project management skills : Manage multiple projects, prioritize tasks, and meet deadlines is important. Work independently with minimal supervisionCritical thinking : Need to analyze information, identify potential issues, and make logical decisions to present information effectivelySalary Range : $110,000 to $125,000 per year