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Jobs in Cary, NC
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Guest Services Representative - Full-Time
Parks Hospitality GroupCary, NC, United States- Promoted
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Blythe ConstructionRaleigh, NC, United StatesGuest Services Representative - Full-Time
Parks Hospitality GroupCary, NC, United States- Full-time
Join Our Team as a Guest Services Representative at the Hilton Garden Inn Raleigh-Cary!
At Parks Hospitality Group , we believe that every guest deserves a warm welcome and exceptional service. We're looking for a friendly, dedicated, and reliable Guest Services Representative to help create an inviting and comfortable experience for all who walk through our doors. Your positive attitude and attention to detail will make every guest feel at home during their stay.
What You'll Do :
- Greet guests warmly and assist them with check-in and check-out processes.
- Answer questions, provide local information, and assist with special requests to enhance the guest experience.
- Ensure guest requests are handled promptly and professionally, maintaining a high level of service.
- Manage reservations, cancellations, and modifications as needed.
- Communicate effectively with other departments to ensure guests' needs are met.
- Handle guest complaints and issues with professionalism, working towards a resolution.
- Maintain an organized front desk area and assist with other administrative duties as needed.
What You'll Bring :
Why You'll Love Working Here :
About Us :
At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.
Location :
Hilton Garden Inn Raleigh-Cary | 131 Columbus Ave, Cary, NC 27518