Call Center / Customer Service

Job Title : Client Support Service / Customer Services

Job Location : Columbus, OH

Job Duration : 6 Months+ Extension

Preference for 1 of the following criteria :

College Degree OR Previous contact center experience

Position Description :

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts.

Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.

Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial-related inquiries.

Successful applicants will be highly professional, career-driven, and committed to World-Class Service.

Ability to contribute in a fast-paced, team-oriented environment.

Aptitude to multitask and adjust quickly to changes in a busy financial service center