Customer Sales & Service Rep II

Job Description

Job Description

East Cambridge Savings Bank’s Retail Division is actively recruiting for Customer Sales & Service Representative II

Assigned work location may include Arlington, Belmont, Cambridge, Chelsea, Malden, Medford, Somerville, Waltham, or Woburn.

Function :

Under the direction of the Business Development Sales Manager, perform a variety of service related functions, identify customer needs and respond to those needs in an efficient and pleasing manner with an emphasis on cross sales.

We are looking for a candidate with :

• 3 years experience in a Retail environment or a bachelor’s degree with 1 year experience in a Retail environment.
• 3years customer service and sales experience in an incentive-based role. Retail banking preferred.
• Working knowledge of digital banking products
• Demonstrated ability to meet individual sales goals on a Monthly / Annual basis
• Demonstrated knowledge of the Bank’s products and services
• Ability to perform a variety of tasks simultaneously and prioritize activities as required
• Excellent interpersonal and verbal communication skills
• If applicable, able to register as a licensed Mortgage Loan Originator as required under the S.A.F.E. Act.
• Must be available to work until closing and Saturday
• Spanish speaking preferred

Essential Job Functions :

Contact our Human Resources Division or visit www.ecsb.com / careers for more details and to apply.

Or submit your resume to :

Email : recruit@ecsb.com Fax : 617-252-6877 Phone : 617-354-7700

East Cambridge Savings Bank, Attn : Human Resources

344 Cambridge Street Cambridge, MA 02141

East Cambridge Savings Bank is an Equal Opportunity Employer / Veterans / Disabled