Audiology Aide

Job Description

Job Description

Benefits :

401(k)

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Assists an Audiologist during treatment of patients and other office duties. Please see the three areas of focus below for an outline of responsibilities.

Patient Care :

• Manages walk-in hour patients related to general hearing aid care needs and when needed, direct patient for follow-up with Audiologist
• Changes tubes on ear molds and general part replacement on hearing aids as needed.
• Cleans and checks hearing aids as related to hearing aid check appointments and 3-4 month routine follow up checks
• Take earmold impressions.
• Intakes patient and prep consult rooms for Audiologist
• Instructs patients in hearing aid hygiene maintenance.
• Properly charts patient encounter and actions.
• Inputs data accurately into practice management software.
• Maintains detailed knowledge of service and professional costs related to costs, products, and repairs.
• Organizes and maintains neat physical appearance of hearing aid lab workspace.

Inventory Maintenance :

• Manages inventory of hearing devices.
• Checks in all incoming hearing aid mail, verify packing slips and routing slips to appropriate location for payment, file appropriate slips in patient chart.
• Processes all paperwork as related to new hearing aid orders, new earmold orders and custom plug orders.
• Processes all paperwork related to those repairs identified by audiologist and those identified in routine checks.
• Evaluates and fulfill requests of all hearing aids dropped off for check.
• Completes all hearing aid processing within a turnaround time of one day.
• Maintains and order supplies as directed for the lab and front office.
• Prepares all hearing components, repairs, molds for programming evaluation by the audiologists.

Testing :

• Hearing Screening
• Hearing Threshold Testing
• Tympanometry Testing
• Cervical Vestibular-evoked Myogenic Potential (CVMP)

Testing Assistance :

• Pediatric Testing
• Auditory Brainstem Response (ABR),
• Videonystagmography (VNG)
• Epley Omniax
• Rotational Chair Testing
• Vestibular Head Impulse Test (VHIT)
• Computerize Dynamic Posturography (CDP)

Education :

• AA. Degree or equivalent years of experience as a Certified Audiologist Assistant.
• Prefer 1 year experience and a minimal of 6 months.

Skill Sets :

• Must possess strong problem solving skills.
• Work well independently and as a team member.
• Excellent customer service skills.
• Knowledgeable in hearing aids - Lyric, Widex, Oticon a plus.
• Thorough, detail-oriented and excellent follow through.