Host's Responsibilities :
Accountable for ensuring the proper flow of service by managing the seating of guests while providing exceptional guest service and exceeding expectations.
- Must be able to work weekends & holidays
- Follow steps of service to provide a quality guest dining experience
- Maintain the reservation book during a shift to ensure the proper flow of service
- Ensure a professional and friendly communication style with all guests during service, on the phone, or during email communication
- Consistently check on and communicate menu counts and wait times
- Maintain an organized and inviting host stand and coat check area
- Ring all to-go food and beverage items and properly handle payments with 100% accuracy
- Proactively maintain and update guest notes in the restaurant’s reservation software
- Always follow proper sanitation practices
- Responsible for completing all opening, mid-shift, and closing procedures in a timely manner
Qualifications :
Maintain all required health and sanitation certificatesAbility to work in a fast-paced environmentInterpersonal skillsWeekend and holiday availabilityThis is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team!
Physical Requirements :
Lift and move up to 10 pounds; frequently lift and / or move up to 25 pounds; and occasionally lift and / or move up to 50 poundsSafely and effectively use all necessary tools, equipment, and cleaning chemicalsStand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and / or slick surfacesAbility to bear exposure to hot and cold environmentsIf you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you!