MARKETING AND COMMUNICATIONS MANAGER

Marketing And Communications Manager

Founded in 1996, Waveguide LLC is an internationally renowned independent consultant in audiovisual design, information technology design, acoustics consulting, on-site technology management and workplace data analytics. Waveguide is headquartered in Charlotte, North Carolina, with regional consulting locations in Atlanta, Los Angeles, New York, Chicago, Houston, Raleigh, Tampa and Portland. Our award-winning designers and consultants create world-class communication environments that look as good as they perform. And our data analytics solutions empower facility managers with the resource insights they need to optimize building performance and our clients' technology investment. Our trusted AV operations teams are among the most experienced and highly qualified in our industry. They are at our clients' side to tackle the daily technical and logistical challenges of their meetings and events so they can focus on what matters most. At Waveguide, we build relationships. Whether it's your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how we apply our expertise to meet our clients' needs. Together, we help create strategic technology plans that reflect the way people live, learn and work. We help design efficient buildings and infrastructure that save dollars and make sense. And we design effective technology systems regular people can actually use. But we're only as good as our people. We are seeking associates who are passionate, creative thinkers and who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients' most challenging questions.

Job Summary

Waveguide's marketing and communications specialist reports to Waveguide's vice president of Growth and is an integral member of the Growth team. This position provides cross-function support in the implementation of sales, business development, marketing, communications and innovation initiatives, the responsibilities for which are organized into three primary workstreams : proposal development and delivery; communications; and branding and asset management. This position requires a background in professional services marketing, creative communications, database and asset management, visual identity, and related workstreams.

Proposal Development And Delivery

With business development peers, participate in assembling and delivering qualifications and proposal responses. Collaborate with team members to complete projects on time by adhering to established timelines and due dates. Create PowerPoint presentations for client interviews. Integrate various media formats including text, images, video, audio, into cohesive multimedia presentations. Create and regularly refresh proposal and presentation templates with styles for consistency of content hierarchy using Adobe Creative Cloud and Microsoft programs.

Communications

With cross-function partners, participate in the delivery of internal communications, including writing, art selection, and effort measurements that inform strategic actions. Perform social media activities, including editorial calendar management, content creation, and data analytics reporting. Manage waveguide.com, including keeping content current, updating project profiles / case studies, and posting articles.

Branding And Asset Management

Using current and future databases, manage all multimedia assets that inform audiences and communicate our story photography, videography, graphical elements, templates, narratives, resumes, references, case studies, white papers, and presentation archives. Create engaging visual elements such as graphics, illustrations, animations, and user interfaces that can be used in a variety of channels : proposals, presentations, internal newsletter, communications apps, and social media. Stay current on trends and technical capabilities, including utilizing AI tools to enhance your workflow&efficiency.

Qualifications

5+ years of experience in creative communications, marketing, business development or related fields. AEC industry experience a plus. Understanding of professional services marketing, with knowledge of industry trends, competitors, and market dynamics. Proficient in Adobe Creative Suite (InDesign, Photoshop, Illustrator) and Microsoft Office Suite (PowerPoint, Word, Teams, Copilot). Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, partners, vendors, executive leaders, and peers. Excellent organizational, time management, critical thinking and problem-solving abilities. Ability to perform work accurately and completely. Efficiently manages time, workflow, and project schedules to meet deadlines with consistent quality. Superior skills in writing, storytelling, and copy-editing. Working knowledge of AP Style or equivalent business writing guides. Superior skills in Adobe InDesign and working knowledge of other Creative Suite applications (Photoshop, Illustrator, Premier). Highly proficient in Microsoft Office applications (i.e., Word, PowerPoint, Excel, Teams, Copilot, Power BI). Knowledge of Microsoft Dynamics is a plus. WordPress, web, interactive design, and / or video editing experience is a plus.

Benefits

Associates at Waveguide are offered many fantastic benefits. Medical, dental, vision, life insurance / AD, disability insurance, retirement plan, paid time off, paid parental leave, holiday time off (varies by site / state), personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs). Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws.