Shift Supervisor

Shift Supervisor

The Shift Supervisor is responsible for assisting in the day-to-day operations of facilities including congregate and non-congregate settings. The primary responsibility of this position is providing leadership and supervision to the staff, volunteers, and clients during the evening and overnight, including training, safety, policies and procedures, and personnel related items. The shift supervisor is a representative of The Salvation Army, at all assigned and appropriate community meetings and activities. The individual in this position will seek insights and understanding of the people we serve, to determine the needs we may address and to aid people in changing the pattern of their lives to function more effectively in society.

Duties and Responsibilities :

• Assist the program leadership in the day-to-day operations of the shelter.
• Provide direct oversight to the overnight shelter staff, volunteers, and clients, including training, safety, policies and procedures, HR and personnel related items, and scheduling, bringing items of concern to the attention of the Associate Administrator.
• Report any incidents or concerns to program leadership, completing required paperwork and reporting requirements.
• Work shifts in the shelter as outlined in the schedule and when staff are unavailable.
• In coordination with the Program Supervisor, Program Director and DHQ perform the duties, in accordance with The Salvation Army guidelines, and under direction in the event that other key personnel are absent.
• Work to support Case Management programs as directed.
• Exercise initiative and judgement in approaching problems and creating realistic solutions in the shelter.
• Maintain on-going professional relationship in all interpersonal contacts (note confidentiality requirements).
• Assist program leadership in participating in public relations activities, ensuring that such PR is cleared through the appropriate channels.
• Assist program leadership in planning and implementing continuing education for staff and appropriate clients.
• Provide inside and outside security and safety of the building, as well as the shelter population.
• Know and enforce facility rules.
• Maintain all program materials in an appropriate manner.
• Performs other duties as required.

Required Education, Skills, and Qualifications :

Physical Requirements :

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.