UX Designer & Research Specialist

6-12+ Month Contract Position

Location - Rosemont, IL / Remote (must be local and be able to be onsite 2-3 times a month)

Our client is looking to add a UX Designer & Research Specialist who can embed user empathy, data-driven insight, and design excellence into every step of our digital experience. You'll partner with the existing UX designer in a collaborative, hands-on role to lift overall UX maturity, challenge assumptions, and improve usability across both external and internal systems.

Responsibilities :

• Collaborate closely with the existing UX designer as well as work independently to develop design systems, patterns, and standards.
• Translate insights and requirements into wireframes, flows, prototypes, and UI mockups using Figma (desktop + cloud).
• Plan, conduct, and analyze usability studies, user interviews, surveys, and other research to uncover pain points, behaviors, and opportunities.
• Synthesize qualitative and quantitative findings into actionable insights, personas, user journeys, and research reports.
• Conduct design reviews, provide critique, and iterate based on feedback and test results.
• Advocate for UX excellence by cultivating relationships with business owners, proactively communicating progress and insights, and effectively influencing stakeholders and product decisions to ensure user-centric outcomes.
• Serve as a UX champion—presenting research findings and design rationale to stakeholders at all levels to build understanding and inspire action.
• Work on both external member portals and internal web apps, helping to converge UX across legacy and new tools.
• Monitor usage, metrics, and feedback post-launch to iterate and validate design improvements.
• Demonstrate ownership and strategic foresight by independently planning, scoping, and executing user research and design projects aligned with business goals.
• Navigate ambiguity with flexibility and sound judgment, managing multiple priorities and adapting to an evolving environment.

Qualifications :

REQUIRED QUALIFICATIONS

PREFERRED QUALIFICATIONS

The anticipated hourly rate range for this position is ($60-70 / hr). Actual hourly rate will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, retirement and / or other benefits are available after a waiting period.