Job Description
Job Description
Benefits :
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
Job Title : Host / Food Runner
Location : Oak Barrel Public House Milwaukee, WI
Job Type : Part Time & Events I Hourly
(Weekend Availability NECESSARY)
ABOUT US
Cream City Concepts is Milwaukees premier hospitality group, bringing people together through vibrant entertainment spaces, amazing food and drinks, amazing private events, off-site catering events, and cozy Airbnb stays. Our growing portfolio includes favorites like Whos on Third, Whos on Layton, Oak Barrel Public House, Cream City Catering, and Third Street Properties.
Were looking for passionate, experienced leaders and creators who are ready to take their next step with a company that values excellence, creativity, and teamwork. Join us and help shape the experiences that make Milwaukee unforgettable.
HOST JOB OVERVIEW
We are looking for a friendly, customer-focused Host to join our team! As the first and last point of contact for our guests, you will play a key role in creating a warm and welcoming dining experience. From greeting guests to managing seating flow, your presence ensures a smooth and enjoyable visit for everyone.
Key Responsibilities :
Greet guests promptly and warmly as they enter the restaurantEscort guests to tables or waiting areas, and provide menusAssign guests to tables based on seating rotation and guest needsCommunicate wait times accurately and manage the flow of guests in dining and bar areasIntroduce guests to their server and inform them of any specials or promotionsMaintain a clean and organized host station and entrance areaAnswer phone calls and assist with reservations or general inquiriesOperate POS system or cash register to process payments, if requiredSkills & Qualifications :
Previous experience as a host / hostess or in a guest service role preferredExcellent interpersonal and communication skillsFriendly, outgoing personality with a genuine desire to make guests feel welcomeStrong organizational skills and the ability to manage multiple tasks at onceAble to lift and carry supplies or trays (1030 lbs) and stand for extended periodsComfortable using a phone and point-of-sale systemFOOD RUNNER JOB OVERVIEW
We are seeking a fast, reliable, and detail-oriented Food Runner to support our kitchen and service teams. As a key link between the kitchen and guests, you will ensure dishes are delivered quickly, correctly, and with care. Youll help maintain a smooth dining experience and uphold our commitment to exceptional guest service.
Key Responsibilities :
Promptly deliver food orders from the kitchen to the correct table or guestVerify that orders are accurate and complete before leaving the kitchenAssist servers in clearing and resetting tables as neededCommunicate effectively with kitchen and service staff regarding ticket times, food items, and special guest needsMaintain cleanliness and organization in the expo and food service areasRespond to guest requests or needs in a courteous and timely mannerEnsure food presentation meets restaurant quality standardsFollow all health and safety guidelines for food handling and serviceSkills & Qualifications :
Previous experience in a restaurant or food service role preferredStrong sense of urgency and ability to work in a fast-paced environmentExcellent communication and teamwork skillsAbility to carry heavy trays or multiple plates (up to 30 lbs)Benefits :
Competitive tipsFun, team-oriented environmentOpportunity for growth and developmentFlexible scheduling