Director Pricing Operations

Director of Pricing Operations

Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Director of Pricing Operations will lead the strategic and operational execution of our pricing initiatives, ensuring alignment with the North Star Pricing architecture and seamless integration with Salesforce.com quoting systems. This role will drive innovation through AI-enabled quoting tools, oversee the pricing technology stack, and manage the cadence and effectiveness of the Pricing Committee.

The main responsibilities include :

• Championing the implementation and evolution of the North Star Pricing architecture across business units.
• Leading the integration of pricing and quoting workflows into Salesforce.com, ensuring accuracy, efficiency, and scalability.
• Overseeing the Pricing IT stack, including tools, platforms, and data infrastructure.
• Collaborating closely with IT and Data teams to ensure system reliability, performance, and alignment with enterprise architecture.
• Identifying and implementing AI-driven enhancements to existing quoting tools to improve speed, precision, and user experience.
• Managing the Pricing Committee cadence, including agenda setting, stakeholder engagement, and follow-up on action items.
• Partnering with cross-functional teams (Sales, Finance, Product, IT) to ensure pricing strategies are effectively executed and supported.
• Building and leading a high-performing Pricing Operations team.
• Developing and mentoring team members to support career growth and operational excellence.

What we look for in a candidate :

Compensation : This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Location Based Pay Ranges :

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional, and financial wellbeing.

Equal Employment Opportunities : We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status. We do not tolerate unlawful discrimination in any employment decisions.