Talent.com
Area Supervisor

Area Supervisor

Ross StoresEagle Pass, TX, US
30+ days ago
Job type
  • Full-time
Job description

Area Supervisor

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success
  • Career growth
  • Teamwork
  • Our commitment to diversity, equality & inclusion, and our community

Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

Essential Functions

Maintaining Safe & Secure Environments :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for security of building including entrance / exit control (Associate entry / egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
  • Customer Service :

  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Personal and Store Brand :

  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.
  • General Merchandising :

  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all Stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to Company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.
  • Loss Prevention :

  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Conducts "Code 50" package inspections.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Front End Supervision and Operations :

  • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
  • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
  • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
  • Controls Retail Associates' break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the Front End area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all Associates the "Scan and Bag" best practice.
  • Ensures salability of merchandise on the Front End, aisle tables, Men's / Women's 4-way features, and specialty racks.
  • Fitting Rooms :

  • Responsible for the maintenance and cleanliness of the Fitting Rooms.
  • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
  • Administrative Duties as Assigned by Store Manager :

  • Ensures Cash pulls and bank deposits are conducted to Company policy.
  • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs / Ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
  • Other duties as assigned by Store Manager.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.
  • Physical Requirements / ADA :

    Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts : ability to regularly push, pull and lift

    Create a job alert for this search

    Area Supervisor • Eagle Pass, TX, US

    Related jobs
    • Promoted
    Restaurant Delivery - Start Earning Quickly

    Restaurant Delivery - Start Earning Quickly

    DoorDashQuemado, TX, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Delivery - Onboarding / Onboard

    Restaurant Delivery - Onboarding / Onboard

    DoorDashQuemado, TX, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapy Assistant

    Travel Physical Therapy Assistant

    MedAdventuresCarrizo Springs, TX, US
    Full-time
    MedAdventures is seeking a travel Physical Therapy Assistant for a travel job in Carrizo Springs, Texas.Job Description & Requirements. MedAdventures Job ID #53462401.Pay package is based on 8 h...Show moreLast updated: 30+ days ago
    • Promoted
    Part-Time Side Work - Earn on Top of Your Day Job

    Part-Time Side Work - Earn on Top of Your Day Job

    Finance BuzzCarrizo Springs, Texas, US
    Part-time +1
    We’re looking for people interested in a part-time remote opportunity to supplement their main income.This position is ideal for professionals, freelancers, and anyone who wants to improve their fi...Show moreLast updated: 28 days ago
    • Promoted
    F&B Azul Food Runner PT

    F&B Azul Food Runner PT

    Kickapoo Lucky Eagle CasinoEagle Pass, TX, US
    Full-time
    Food & Beverage Supervisor.Expo and Food Runner are responsible for supporting restaurant servers and making sure the plates are assembled correctly before leaving the kitchen and in carrying f...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Agency Manager

    Agency Manager

    Arthur J Gallagher & CoEagle Pass, TX, US
    Full-time
    At Pronto Insurance, we're creating access, trust, and opportunity in the communities we serve.With deep roots in South Texas and a fast-growing presence across California and Florida, we bring loc...Show moreLast updated: 2 hours ago
    • Promoted
    Travel Physical Therapy Assistant

    Travel Physical Therapy Assistant

    Go HealthcareCarrizo Springs, TX, US
    Full-time
    Go Healthcare is seeking a travel Physical Therapy Assistant for a travel job in Carrizo Springs, Texas.Job Description & Requirements. Pay package is based on 8 hour shifts and 40 hours per wee...Show moreLast updated: 30+ days ago
    • Promoted
    Territory Sales Manager - Eagle Pass, TX

    Territory Sales Manager - Eagle Pass, TX

    Global Medical ResponseEagle Pass, TX, United States
    Full-time
    Territory Sales Manager - Eagle Pass, TX.Hybrid (90% field-based within the market; 10% remote).Candidate must live within 50 to 75 miles of. Must be bilingual (Spanish - English).Base Salary : $35,0...Show moreLast updated: 7 days ago
    • Promoted
    Supervisor de Platinado

    Supervisor de Platinado

    LittelfusePiedras Negras, Coahuila, Mexico
    Littelfuse is one of America’s Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years.With its global headqu...Show moreLast updated: 30+ days ago
    • Promoted
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoordashCarrizo Springs, Texas, US
    Full-time +2
    Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. DoorDash is the #1 category leader in food delivery, food pickup, and c...Show moreLast updated: 4 days ago
    • Promoted
    Supervisor de Materiales

    Supervisor de Materiales

    LittelfusePiedras Negras, Mexico
    Join to apply for the Supervisor de Materiales role at Littelfuse.Join to apply for the Supervisor de Materiales role at Littelfuse. Get AI-powered advice on this job and more exclusive features.Lit...Show moreLast updated: 30+ days ago
    • Promoted
    Delivery Driver - Start Earning Quickly

    Delivery Driver - Start Earning Quickly

    DoorDashQuemado, TX, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago
    • Promoted
    EGD Shift Supervisor

    EGD Shift Supervisor

    Kickapoo Lucky Eagle CasinoEagle Pass, TX, US
    Full-time
    Work with management to fulfill objectives and goals within the EGD Department.Oversee the activities of floor attendants during scheduled shifts. Ensure compliance with applicable Tribal, Federal a...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDashQuemado, TX, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago
    • Promoted
    Delivery Driver - Flexible Onboarding

    Delivery Driver - Flexible Onboarding

    DoorDashQuemado, TX, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago
    • Promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance BuzzCarrizo Springs, Texas, US
    Full-time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...Show moreLast updated: 28 days ago
    • Promoted
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance BuzzCarrizo Springs, Texas, US
    Remote
    Full-time +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...Show moreLast updated: 28 days ago
    • Promoted
    Cage Supervisor

    Cage Supervisor

    Kickapoo Lucky Eagle CasinoEagle Pass, TX, US
    Full-time
    Cage Cashiers and Main Bankers.Responsible for Cage operations, equipment and staff during assigned shifts while placing an emphasis on ensuring protection of funds, accountability, and efficient o...Show moreLast updated: 4 days ago