Admin Support Associate

Posting Information

Posting Information

Department

Academic Advising - 302100

Career Area

Administrative / Clerical Support

Posting Open Date

11 / 18 / 2025

Application Deadline

11 / 24 / 2025

Position Type

Temporary Staff (SHRA)

Position Title

Admin Support Associate

Position Number

20073745

Vacancy ID

S026417

Full-time / Part-time

Full-Time Temporary

Hours per week

40

Work Schedule

Monday - Friday, 8 : 00 AM - 5 : 00 PM

Position Location

North Carolina, US

Hiring Range

$20.00 per hour

Proposed Start Date

01 / 05 / 2026

Estimated Duration of Appointment

6 months not to exceed 11 months

Position Information

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Primary Purpose of Organizational Unit

Thrive@Carolina Campus Hubs (Hubs), which includes Academic Advising, a collaborative and innovative approach to deliver holistic support to undergraduates from admission through graduation. We represent a deliberately integrated effort that embraces delivering services in a manner that welcomes experimentation, is scalable and focuses on continuous improvement. Our mission is to champion students' individual stories through purposeful interactions so that they achieve their academic, personal, and post-UNC goals. Anchored in the belief that we serve a diverse population in which every student does not need the same support or know the same information, Hubs seek to partner with students as they unlock their potential, activate their plans, secure their opportunities, and cultivate their community. Nestled within the College of Arts & Sciences, Hubs are comprised of ~60 full- and part-time personnel and serve students in a variety of campus locations.

Position Summary

This Administrative Support Associate position serves as the initial contact for the UNC Advising department and is responsible for reception and general office duties. As the first point of contact for students and visitors, this position will greet and check students in for in-person meetings with Thrive Advisors. They will also respond to questions from students and visitors in-person, by phone, and by email. This position maintains basic office supplies, inputs information into online records database, processes requests from students, and provides general program support for UNC Advising. They may also provide administrative support for various departmental projects. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Minimum Education and Experience Requirements

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Required Qualifications, Competencies, and Experience

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work

Preferred Qualifications, Competencies, and Experience

The successful candidate should have previous customer service experience and strong written and verbal communication skills. They should have keen attention to detail and the ability to successfully work as part of a team. Training and experience with UNC applications such as Infoporte and ConnectCarolina is preferred. Familiarity with UNC Business Operations and ideally, College of Arts & Sciences processes and procedures is also a plus.

Special Physical / Mental Requirements

Campus Security Authority Responsibilities

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Special Instructions

Quick Link

Temporary Employment Policies

Temporary Employment Policies

Posting Contact Information

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note : The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.