Sr. Product Manager, Digital Experience Product Management

Senior Product Manager

Comcast Business is seeking a Senior Product Manager to lead the strategy and execution of Payment and Support digital experiences across our digital ecosystem. This role will focus on delivering seamless, scalable, and customer-centric solutions for billing and payments, help & support, order management, self-service troubleshooting, and global ticketing for both Enterprise and Small Business customers. This is a high-impact role requiring a strategic mindset, strong execution skills, and the ability to work independently with minimal oversight. The ideal candidate is a confident communicator with exceptional presentation skills, capable of engaging and influencing stakeholders at all levels of the organization. Success in this role depends not only on managing stakeholder relationships, but on fostering deep partnerships built on trust, transparency, and shared goals. As a senior leader in the Digital Product Management team, you will drive innovation, influence cross-functional teams, and ensure our digital platforms empower customers to manage their services with ease and confidence.

Core Responsibilities

Strategic Leadership

• Own and evolve the digital product strategy for Payment and Support experiences across the authenticated ComcastBusiness.com experience and related platforms.
• Develop and maintain a roadmap that not only aligns with business goals and customer needs but takes into consideration the capacity and timelines of our engineering, content and UX partners.
• Influence senior stakeholders and drive alignment across product, UX, engineering, operations, and customer care.

Product Execution

Cross-Functional Collaboration

Customer-Centric Innovation

Stakeholder Communication

Leadership Competencies

Employees at all levels are expected to :

Disclaimer :

Skills :

Agile Methodology, Collaborating, Customer Experience (CX), Digital Products, Product Management, Product Management Strategy

Compensation :

This job can be performed in Colorado with a Pay Range of $130,947.94 - $196,421.91. Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees.

Education :

Bachelor's Degree. While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications : (if applicable)

Relevant Work Experience :

10 Years + Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.