Field Service Technician - Commercial Refrigeration & Kitchen Equipment

Field Service Technician - Commercial Refrigeration & Kitchen Equipment (New Hampshire) Join the Joe Warren & Sons Co. (JWS) family, a dynamic force in commercial refrigeration and food equipment services across New England.

Since 1991, our family-led business anchored in Norwood, MA, has combined an industry-leading reputation for quality service with a profound respect for our community and team.

As we chart an exhilarating growth phase, we're eager to bring aboard a Refrigeration Field Service Technician  out of our Brentwood, NH location to support this growth.

Total Compensation :

• $60,000.00 - $115,000.00+ per year based on experience Field Service Technician Responsibilities Travel to client sites to diagnose and repair refrigeration and ice machine equipment.
• Ensure clear and accurate paperwork for all customer services.
• Coordinate with the Parts Department for precise parts identification and ordering.
• Ensure timely and professional installation of ordered parts.
• Keep the service truck tidy and maintain an organized inventory of parts and tools.
• Engage with manufacturers, sales reps, dealers, and customers.
• Identify service challenges, gather relevant data, and formulate effective solutions.
• Collaborate with manufacturers for equipment diagnosis when required.
• Offer top-tier service and clearly communicate service requirements to customers.
• Advocate for and suggest additional JWS services to customers as appropriate.

Physical requirements :

Field Service Technician   Benefits :

Flexible On-call with Overtime :

Career Growth :

Mentoring Incentives :