Job Description
Job Description
Join the Future of Automotive Excellence with Polestar Scottsdale!
Courtesy Automotive Group is proud to represent Polestar , the premium electric performance brand reshaping the automotive landscape. We are seeking a professional, customer-focused, and highly motivated Service Advisor  to join our Polestar Scottsdale  team. If you're passionate about the future of mobility and delivering best-in-class service, we want to hear from you!
Key Responsibilities :
- Greet customers and assist them with their vehicle service needs in a courteous and efficient manner
- Clearly explain service recommendations and repair orders
- Coordinate vehicle service with technicians and ensure timely completion
- Maintain regular communication with customers regarding status updates
- Upsell additional service offerings when appropriate, maintaining transparency and trust
- Process repair orders, invoices, and collect payments accurately
- Foster long-term customer relationships and uphold the Polestar brand standard
- Collaborate with service team members and other departments to ensure seamless operations
Qualifications :
Proven experience as a Service Advisor or similar role in the automotive industryKnowledge of electric vehicles and EV service protocols is a plusExceptional communication, interpersonal, and organizational skillsHigh level of professionalism and attention to detailProficient in DMS and service scheduling softwareValid driver’s license with a clean driving recordWhy Join Courtesy Automotive Group?
Be a part of the Polestar electric revolutionCompetitive salary + commission / bonus opportunitiesHealth, dental, vision, and life insurance401(k) with company matchOngoing training and career developmentSupportive and inclusive workplace cultureWhat We Offer :
Competitive compensation.PTOEmployee discounts.Comprehensive benefits such as health, dental, and vision insurance.Company-sponsored life insurance.401(k) retirement savings plan.Opportunities for career growth and advancement.Values-driven culture built on professionalism, integrity, and a fun family atmosphere.Apply With Us :
If you are ready for a rewarding career and opportunities for career growth and advancement, then consider joining the Courtesy Automotive Group family. Be a part of a winning team and outstanding culture, apply with us today.
We hire the best and brightest from all races, nationalities, and sexes. We don’t make decisions based on any protected characteristic.