Customer Service Specialist

Customer Service Specialist

Location : West Madison, WI

Are you detail-oriented, organized, and passionate about delivering exceptional customer experiences? A leading local distribution company is seeking a

Customer Service Specialist

to join their growing team.

What You'll Do

Update and maintain customer accounts with accuracy and efficiency.

Handle billing inquiries and assist with Accounts Receivable tasks.

Provide responsive, professional support to customers and internal teams.

Collaborate with other departments to ensure smooth operations.

What We're Looking For

Strong communication and problem-solving skills.

Experience in customer service, billing, or AR preferred.

Ability to work independently and as part of a team.

Proficiency with Microsoft Office and ERP systems is a plus.

Why You'll Love Working Here

Employees describe the culture as

fast-paced, team-oriented, and supportive , with opportunities for growth and development. Many appreciate the

inclusive environment ,

industry perks , and

recognition programs . While the work can be challenging, team members value the sense of camaraderie and the company's commitment to promoting from within.

Highlights from employee feedback :

"From day one, I've felt like family. The professional and personal growth I've gained is incredible."

"Achievable goals, fun perks, and incentives make it rewarding."

Pay : $21.00 / hr

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