Senior Site Reliability Engineer, Global E-Commerce - USDS

Responsibilities

About the Team The Global E-commerce SRE team of US Tech and Product works with engineering and product teams to build and run large-scale, globally distributed, observable, fault-tolerant systems. As an SRE, you will deliver on production ownership and be responsible for observability and automation across complex, large-scale service mesh architectures. In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager / department. We regularly review our hybrid work model, and the specific requirements may change at any time. Responsibilities : - Support the service level of a critical, revenue generating E-commerce platform as well as related infrastructure and services. This role will focus on service reliability, highly-scalable design and release management in a cloud-native environment. - Implement SRE practices around incident management, post-mortems while being part of on-call rotations. - Define service level indicators and data-driven objectives to uphold and improve uptime, latency, and system health of a core TikTok production platform. - Collaborate cross team with engineering and product to ensure that key requirements (such as capacity planning and launch reviews) are performed to enable transparent service delivery to customers. - Automation geared towards efficiency, scalability and service resiliency

Qualifications

Minimum Qualifications : - This role is open to new graduates and requires a minimum of a bachelor's or master's degree in engineering, computer science, or similar. - 5-7 years of experience writing code in Java, Go, Python or a similar language. - Understanding of Unix / Linux operating systems internals and networking - Experience with algorithms, data structures, complexity analysis and software design Preferred Qualifications : - Experience developing tools and APIs to reduce manual interaction with systems and applications using a variety of coding and scripting standards - Systematic problem-solving approach, coupled with effective communication skills and a sense of drive - Familiarity with running production grade web services at scale and understanding cloud native technologies and networking

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $187040 - $438000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses / incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates :

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment :

• 1. Interacting and occasionally having unsupervised contact with internal / external clients and / or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About USDS

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at