SAP NS2 Federal DoD / Civilian Delivery Executive

SAP NS2 Delivery Executive

At SAP, we keep it simple : you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

SAP NS2 Delivery Executive (DE) provides effective project and program oversight for one or more Federal and / or Department of Defense Customer accounts and is a significant contributor to the overall success of the customer relationship. In this billable role, the DE works closely with the external customer, the internal customer, and other internal / external partners to ensure the overall success of the implementation of SAP NS2 solutions.

The DE ensures that effective Program Governance is established for each account and is the primary SAP NS2 Delivery point person aligned to customer executives throughout the services lifecycle, from sales support through implementation and post-go live. In addition to delivery support, the DE is responsible for supporting Services Sales in positioning additional SAP NS2 Services in support of customer success.

Key Areas of Responsibility and Tasks

Opportunity Management

• Define appropriate delivery model for customer project / program / portfolio as a composition of pre-defined services, on-site and / or remote delivery including Premium Engagement offerings.
• Work with Solution Centre and Bid Management teams to scope and estimate the engagement and its component projects / programs, with an objective to ensure maximum customer business value.
• Drive and supports the adoption of Clean Core and SAP AI
• Determine required resources for the engagement.
• Assess, document, and communicate risk for the engagement.
• Position SAP Activate as delivery methodology for the projects / programs or portfolio of projects.

Delivery

Sales and Business Development

Coaching & Mentoring

Knowledge Management

Competencies and Skills / SAP Values

Program / Project Management experience in US Federal and / or Department of Defense industries (core processes and trends of the industry) is strongly preferred. Excellent understanding of SAP solutions and of the consulting business processes and functions. Highly developed business acumen. Liaison and consultative skills : negotiating skills within a context of high political sensitivity and conflicting interests. Strong writing, mentoring, decision making, communication, and meeting facilitation skills; ability to utilize a combination of formal authority and persuasion skill sets. Ability to train, mentor and develop program managers and project managers in project management methodologies and their application through use of the Communities. Knowledge of the strategic and operational issues of engagement management, program management and project management. Demonstrated ability in managing internal and external client expectations on program requirements and deliverables. Proficiency in key project management knowledge areas of project integration management, scope management, time management, cost management, quality management, human resource management, communication management, risk management and procurement management. Proficiency in key program management knowledge areas of Program Management Lifecycle, Benefits Management (Value Management), Program Governance, Stakeholder Management, and Integration Management Knowledge and competency in program management related areas of Knowledge Management, Portfolio Management, Organizational Change Management, and Deployment Management Adaptability and flexibility to manage deadline pressure, ambiguity, and change Exceptional leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers, and team members.

Experience & Educational Requirement

Functional Experience