Automotive Service Manager

Join Our Winning Team

Midas - ARNAZ Automotive Group is a family-owned Automotive repair & tire retailer. We also provide roadside assistance throughout the Metro Detroit Area. Our mission is to provide quality service while delivering a unique customer experience and exceeding expectations. We are one of the fastest growing companies in the area, and have extensive career opportunities. Come join our family and help develop your career path.

The Store Manager is a positive, high-energy, customer-focused position and is responsible for the overall operations of a fast-paced tire and automotive service facility. This job is 100% performance based.

Store Manager Responsibilities

• Establish and maintain good working relationships with customers to encourage repeat and referral business.
• Provide exceptional customer service, responding promptly to customer inquiries and addressing any concerns.
• Direct the workflow in the service department, overseeing a team of technicians.
• Quality check completed jobs or delegate a responsible party. Audit ROs to ensure jobs are completed correctly.
• Make sure all repair orders are getting closed in a timely manner.
• Meet and exceed defined objectives, store performance, and sales goals.
• Maintain good working relations with vendors and equipment supply companies to provide top service and competitive pricing.
• Lead, coach, and train store employees.
• Handle daily paperwork involved with retail operations.
• Inventory & Facility management.
• Monitor the location and care of shop tools.

Qualifications

Job Benefits

Compensation : $85,000.00 - $160,000.00 per year.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.