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Front Desk Receptionist
Front Desk ReceptionistTHE 33 PROJECT INC • Calabasas, CA, US
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Front Desk Receptionist

Front Desk Receptionist

THE 33 PROJECT INC • Calabasas, CA, US
21 hours ago
Job type
  • Full-time
Job description

Benefits

  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Paid time off

About Thursday's

Thursday's Hair Solutions is a collaborative, client-focused salon specializing in hair restoration and non-surgical hair replacement solutions. We pride ourselves on creating a warm, welcoming environment where clients feel supported, confident, and cared for.

We're looking for a reliable, professional, and detail-oriented Receptionist to join our team full-time. This role is essential to keeping our operations running smoothly and ensuring each client's experience begins and ends with exceptional service.

Key Responsibilities

Reception & Client Care

  • Answer, screen, and direct phone calls in a courteous and professional manner.
  • Schedule and confirm client appointments using our online scheduling system.
  • Greet clients upon arrival and ensure they feel welcome and cared for.
  • Maintain a positive and polished front desk presence at all times.

    • Daily Operations

  • Open and close the office each day, ensuring the space is organized, secure, and ready for business.
  • Prepare client tickets and files for daily Stand-Up meetings.
  • Keep the reception area tidy and stocked with necessary materials.

    • Administrative & Financial Support

  • Perform daily account reconciliation to verify transactions and client payments are accurate.
  • Keep track of client balances and ensure clients pay outstanding bills in a timely manner.
  • Draft and manage contracts for new hair orders with precision and timeliness.
  • Provide direct administrative support to the Owner and Office Manager as needed.
  • Assist stylists and management with scheduling coordination and client communication.

    • Team Collaboration

  • Work closely with the Thursday's team to ensure the day runs smoothly and clients stay on schedule.
  • Support team members as needed and contribute to a positive, collaborative environment.

    • Qualifications

  • Previous experience in a front desk, salon, spa, medical, or office setting preferred.
  • Strong organizational and multitasking skills with excellent attention to detail.
  • Comfortable using online scheduling systems and Microsoft Office Suite (Excel, Outlook, Word).
  • Professional phone etiquette and strong written / verbal communication skills.
  • Dependable, punctual, and committed to maintaining a consistent full-time schedule.
  • A friendly, team-oriented attitude and passion for exceptional client service.

    • Why Join Thursday's

    At Thursday's, we believe in teamwork, care, and confidence. Every client who walks through our doors is part of our community—and every team member plays an important role in their journey. If you're looking for a positive, growth-oriented environment where your work makes a difference every day, we'd love to meet you.

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    Front Desk Receptionist • Calabasas, CA, US

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