Job Description
Job Description
Broad knowledge of Company policies, procedures, rates, and rules. General knowledge of customer programs and basic math. Typically possesses two to three years experience resolving customer inquiries. The Customer Service Specialist primary responsibility is to respond to verbal account inquires over the phone. The CSP must answer questions related to all aspects of company servicing. In addition, the CSR must make repeated instantaneous decisions regarding the information given by the customer. This position must be handled with a consistently high level of concern and courtesy in meeting the needs of our customers while maintaining a high degree of professionalism. Assist the customer service supervisor with other duties as assigned.
Tuesday - Saturday
Day-to-Day Responsibilities / Workload
Provide janitorial services for the Corporate Real Estate Cookhouse which include :
Office Buildings
Ready Rooms
Hanger
Apartments
Guest rooms
Bathrooms
Gathering areas
Hallways
Kitchen
The position also provides cooking services including but not limited to food prep, cooking, serving, and clean-up for small and large groups, on and off site
Required Skills / Attributes
Ability to perform physically demanding work including :
Lifting, carrying, bending, walking, and standing for long periods of time
Ability to work well with others in a team environment
Good knowledge of cleaning methods and sanitation practices
Ability to take and follow directions
Ability to prepare nutritious meals for both small and large groups
Customer Specialist • Big Creek, CA, US