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Customer Specialist 2

Customer Specialist 2

Apidel TechnologiesBig Creek, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Broad knowledge of Company policies, procedures, rates, and rules. General knowledge of customer programs and basic math. Typically possesses two to three years experience resolving customer inquiries. The Customer Service Specialist primary responsibility is to respond to verbal account inquires over the phone. The CSP must answer questions related to all aspects of company servicing. In addition, the CSR must make repeated instantaneous decisions regarding the information given by the customer. This position must be handled with a consistently high level of concern and courtesy in meeting the needs of our customers while maintaining a high degree of professionalism. Assist the customer service supervisor with other duties as assigned.

Tuesday - Saturday

Day-to-Day Responsibilities / Workload

Provide janitorial services for the Corporate Real Estate Cookhouse which include :

Office Buildings

Ready Rooms

Hanger

Apartments

Guest rooms

Bathrooms

Gathering areas

Hallways

Kitchen

The position also provides cooking services including but not limited to food prep, cooking, serving, and clean-up for small and large groups, on and off site

Required Skills / Attributes

Ability to perform physically demanding work including :

Lifting, carrying, bending, walking, and standing for long periods of time

Ability to work well with others in a team environment

Good knowledge of cleaning methods and sanitation practices

Ability to take and follow directions

Ability to prepare nutritious meals for both small and large groups

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Customer Specialist • Big Creek, CA, US

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