Workstation Support

Required : 4+ years experience installing, configuring and troubleshooting PC hardware / software in an enterprise LAN / WAN environment.

Required : 4+ years experience installing and supporting laptops / docking stations.

Required : 4+ years experience installing and supporting multifunction print devices.

Required : 2+ years experience with Remedy or similar ticketing system.

Required : 2+ years experience with premise cabling (installing Cat5e / 6 cable and terminations).

Required : Possess the following core competencies : continuous attention to detail, high performance in a fast-paced, multitasking environment, disciplined to follow established SOPs, and effective communication skills, both written and spoken, in the English language.

Desired : Experience with Cisco VPN router installation and support.

Desired : Experience with Active Directory.

Desired : Experience with Hyena System Management Software.

Desired : Experience with Microsoft System Center Configuration Manager.

Desired : Experience creating process documentation (strong writing skills).

Desired : Experience in project management.

Desired : Experience leading team deployments.