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Residential Counselor #58363

Residential Counselor #58363

Volunteers of America OregonPortland, OR, United States
4 days ago
Job type
  • Full-time
Job description

Job Details

Job Location

Womens Residential Center - Portland, OR

Salary Range

$20.74 - $27.66

Description

Make a difference with VOA Oregon! For over 125 years, Volunteers of America Oregon has been dedicated to serving the most vulnerable members of our community. Through our programs in behavioral health, addiction treatment, reentry services, and support for children and families, we provide life-changing services that promote safety, healing, and empowerment.

Join a mission-driven organization that truly values its employees! This is a full-time position with excellent benefits, including :

Comprehensive health coverage - medical, dental, and vision insurance, with an employee medical premium starting at just $12.50 per paycheck

Financial protection - life insurance, short- and long-term disability insurance

Retirement security - 403(b) with an automatic 5.5% employer contribution after 18 months, regardless of employee participation

Work-life balance - a generous paid time off (PTO) plan, starting with accruals that earn 15 days in the first year, 23 days in the second, and 26 days in the third

Upfront sick leave - 80 hours of front-loaded sick time (prorated in the first year), which resets annually on January 1

Paid holidays - 10 paid holidays each year, plus three personal holidays (prorated in the first year) for employees to take time off to celebrate holidays, events, or milestones that matter most to them

Student loan forgiveness - As a 501(c)(3) nonprofit, VOA Oregon is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, which can help employees reduce or eliminate their federal student loan debt after 10 years of qualifying payments.

Additional perks - flexible spending accounts, an employee assistance program, and other voluntary benefits and discounts

At VOA Oregon, you'll be part of a compassionate and dedicated team, making a real difference in our community. Apply today!

Position Close Date : October 28th, 2025

The Residential Counselors at the Women's Residential Center are responsible for supervising and providing crisis counseling and support services for clients in a residential therapeutic community. These services are provided both at the treatment center and in traveling with the clients in the community on recreation activities, on community service activities and recovery meetings.

Education, Training and Experience :

  • High school diploma or GED required.
  • One year of social service experience preferred but not required.
  • Prior experience using conflict resolution skills in a dynamic environment. Crisis counseling experience preferred.
  • Prefer knowledge of addictions, criminal behavior, and at-risk populations.
  • Experience with medical health records preferred.

Competencies :

  • Demonstrated ability to work effectively independently and as part of a team
  • Ability to function effectively under pressure
  • Ability to role model healthy communication skills
  • Ability to adapt to change
  • Additional Eligibility Requirements :

  • Exposure to Motivational Interviewing, Mindfulness, Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, Solution-Focused Therapy, and Family Systems Theory desirable.
  • Must be able to pass a DHS criminal history check.
  • Must have CPR / First Aid Certification or ability to obtain within six months of hire.
  • An active driver's license, current insurance, a reliable vehicle and ability to pass our insurer's driving standards.
  • Ability to perform CPR in case of emergency.
  • Essential Duties and Responsibilities :

  • Provide services in accordance with WRC Best Practices for Residential Counselors.
  • Engage in therapeutic relationship with clients, providing crisis counseling, conflict resolution, and problem-solving assistance.
  • Work in collaboration with a Primary Counselor to monitor and provide supportive services to a specific caseload of clients.
  • Provide consistent and continuous monitoring of whereabouts of clients within the facility and of entrance to and exit from the facility of clients, in accordance with WRC policy.
  • Provide consistent monitoring of client behavior with regard to WRC House Rules as outlined in the Client Handbook; respectfully implement consequences for rule violations as appropriate.
  • Answer WRC phones in a professional manner.
  • Provide consistent monitoring of safety and sanitation of therapeutic milieu in accordance with fire and health codes.
  • Administer to clients breathalyzers and urinalyses in accordance with chain of custody procedures.
  • Perform client room searches as assigned.
  • Monitor client medication in accordance with WRC policy.
  • Facilitate skill-building classes for clients as assigned.
  • Perform individually assigned Residential Counselor duties consistently.
  • Communicate observations of client behavior within the therapeutic milieu to clinical staff.
  • Maintain the confidentiality of all clients and their records according to HIPAA and 42-CFR rules.
  • Provide services in accordance with professional ethical guidelines.
  • Maintain healthy professional boundaries with clients and co-workers at all times.
  • Ensure that services are gender specific and culturally competent.
  • Other Responsibilities :

  • Attend weekly Residential Counselor and All-Staff meetings.
  • Transport clients to meetings and appointments as necessary.
  • Perform other duties as assigned by supervisor.
  • Support the program and agency's Continuous Improvement, Client Proposal, Client Concern and Grievance processes.
  • Supervisory Responsibility : Position is not responsible for supervising other employees.

    Work Environment :

  • Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is required to stand occasionally; walk, sit frequently; use hands to finger, handle, or feel objects, keyboard or controls; reach with hands and arms; climb stairs occasionally; balance; stoop, talk and hear.
  • The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision and the ability to adjust focus.
  • Environmental Conditions : Work is performed in a residential treatment center. May be required to intervene in crisis situations or work with agitated clients. Must be prepared to handle client crises and / or emergencies

    Position Type / Expected Hours of work : This is a full-time position, 40 hours / week, night shift,Tuesday-Saturday 10 pm - 6 : 30 am.

    The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required for this position.

    I acknowledge and agree that this job description accurately reflects my duties and expected hours of work for the position of Residential Counselor. I understand that this position is part of the bargaining unit that is represented by AFSCME Council 75.

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    Residential Counselor • Portland, OR, United States

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