Maintenance Technician - Student Housing

Job Description

Job Description

JOB PURPOSE :

Depending on the size of a community, the community may have an Assistant Maintenance Supervisor who oversees the Maintenance Technicians, assists the Maintenance Supervisor with administration, and also performs maintenance work orders. On smaller communities, the Maintenance Supervisors may oversee Maintenance Technicians directly. Maintenance Technicians perform a variety of responsibilities, including work orders, grounds and common area clean up and maintenance, and maintaining good resident relations.

PRIMARY DUTIES & RESPONSIBILITIES :   will always include those specifically assigned by the immediate supervisor.

• Providing excellent service to residents, guests, employees and contractors.
• Completing all routine service requests within 24 hours at the direction of Maintenance Supervisor.
• Ensuring the clean condition of the community at all times.
• Maintaining the maintenance shop according to policy.
• Reporting maintenance issues to the Maintenance Supervisor and Community Manager for review.
• Assisting in other tasks as directed by the Maintenance Supervisor.
• Spot cleaning the model and vacant units on a daily basis.

Daily / Weekly :

Install Vendor Lock on unit within 24 hours of receiving keys from resident.

Monthly

Car Checks

Quarterly / Ongoing

Move-Out / Move-In

Qualifications :

Education and Experience :

Certifications / Licenses :

JOB PERFORMANCE AND SUCCESS FACTOR REQUIREMENTS :   (These are the quantitative and qualitative measures that this role will be evaluated and held accountable for).

Cooperation, Influence, Teamwork & Business Relationships – 25%

Decision Making / Initiative – 25%

Decisive – 16.67%

Action-Oriented – 16.67%

Job Knowledge and / or Job Specific Skills – 25%

Multi-Tasking – 16.67%

Work Quality – 16.67%

Creativity & Productivity – 16.67%

Professional / Technical / Communication  Skills – 25%

Perseverance& Determination – 14.29%

Reliability & Punctuality – 14.29%

Working environment and physical demands :

X  Office environment                                     X Outdoors environment

X Mechanical facility                                       X Changing weather conditions

X Toxic or caustic chemicals                           X Odors or fumes

X Electrical current                                         X Loud machine / Equipment noise

X Above ground level                                       X Confining spaces

Physical Demands : Over 2 / 3 Time

Between 1 / 3 and 2 / 3

Under 1 / 3

Walking

Sitting

Standing

Climb or balance

Lifting under 10 lbs.

Lifting over 10 lbs.

Reach with hands & arms

Stoop, kneel, crouch or crawl

Talk or hear                               X

Travel Outside the area

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