Senior Employee Relations SpecialistMetrocare Services • Dallas, TX, US
No longer accepting applications
Senior Employee Relations Specialist
Metrocare Services • Dallas, TX, US
16 days ago
Job type
- Full-time
Job descriptionConducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state / federal laws. Conduct thorough and impartial investigations into employee complaints, workplace concerns, and policy violations (e.g., harassment, discrimination, retaliation, misconduct). Provide expert consultation to managers and supervisors on performance management, corrective action, and conflict resolution. Interpret and apply federal, state, and local employment laws and regulations, as well as internal policies and procedures. Partner with HR Business Partners, Legal, and Compliance teams on complex cases and risk mitigation strategies. Maintain accurate, detailed, and confidential documentation of employee relations cases. Develop and deliver training for managers and employees on topics such as respectful workplace practices, conflict resolution, and performance management. Analyze employee relations trends and recommend proactive strategies to address workplace issues and improve organizational culture. Support organizational change management initiatives by advising leaders on effective communication and engagement strategies. Contribute to policy review and updates to ensure alignment with legal requirements and organizational values. Act as a role model for ethical decision-making, fairness, and consistency in employee relations practices. Assists in the development of programs meant to promote employee engagement and satisfaction with the organization and reduce turnover Participates in employee relations related issues, which may include employee disciplinary action, conflict or grievance resolution, work life balance, or the EAP program Ensure programs are administered fairly across the employee population Participates in investigation into employee / employer misconduct Conduct or moderate's employee surveys, focus groups, or exit interviews Performs other duties as assigned. Analytical Skills : Ability to assess complex situations, identify root causes, and recommend effective solutions. Communication : Strong verbal and written communication skills, with the ability to deliver difficult messages with professionalism and empathy. Conflict Resolution : Skilled in mediation, de-escalation, and fostering constructive dialogue. Integrity and Confidentiality : Demonstrates discretion, fairness, and ethical judgment in sensitive situations. Influence and Coaching : Ability to guide and influence managers in applying consistent and compliant employee relations practices. Adaptability : Comfortable working in a fast-paced, dynamic environment with shifting priorities. Organizational Skills : Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple tasks and special projects simultaneously. Able to work autonomously with minimal or no supervision. Able to maintain a high level of professionalism and confidentiality. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Required : Bachelor's degree in Human Resources, Business Administration, or related field Required : 5–7 years of progressive HR or employee relations experience, with at least 3 years focused on employee relations case management. Strong knowledge of employment law (Title VII, ADA, FMLA, FLSA, etc.) and HR best practices. Demonstrated experience conducting investigations, writing reports, and presenting findings to leadership. Preferred : Master's degree in Human Resources, Business Administration, or related field Preferred : HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) Performs work under minimal supervision. Handles complex issues and problems, and refers only the most complex issues to higher-level staff Provides leadership, coaching, and / or mentoring to a subordinate group Possesses excellent verbal and written communication skills. Demonstrated experience in problem management Possesses good judgement in navigating employee relations issues and escalating to CHRO Experience in documenting and reporting employee relations issues - detail oriented Basic math skills required. Ability to work with reports and numbers. Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. Medical / Dental / Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend – 6% of the base salary Many other benefits
J-18808-Ljbffr
Create a job alert for this search
Employee Specialist • Dallas, TX, US
Related jobs
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community.For more than 35 years, we've been committed to making dreams come true for independent car dealers.AFC's ...Show more
Earn at least $2015 driving with Uber when you complete your first 165 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community.For more than 35 years, we’ve been committed to making dreams come true for independent car dealers.AFC’s ...Show more
The Franchise Relations Specialist serves as the primary liaison between GBC Food Services and its franchise partners.Operating in a call center environment, this role provides both inbound and out...Show more
At Corient, we help high- and ultra-high-net-worth individuals and families to enjoy a full life, while enabling them to preserve their wealth for future generations, and provide for the people, ca...Show more
American Income Life is growing! We are seeking ambitious individuals who are driven to build their own business while also leaving a positive impact within the community they serve.American Income...Show more
It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets.
The Company also provides mortgage financing and title servi...Show more
Who We Are : At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community.For more than 35 years, we’ve been committed to making dreams come true for independent car de...Show more
Be the exclusive Publisher for your neighborhood, enjoying complete autonomy and schedule flexibility.Be in business for yourself, but not by yourself!.
Sell print and digital ad products & solu...Show more Earn at least $2015 driving with Uber when you complete your first 165 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show more 
It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets.
The Company also provides mortgage financing and title servi...Show more
A company is looking for a Senior Employee Relations Partner.Key Responsibilities : Provide strategic Employee Relations support and coaching across the organization Drive a high-performance cult...Show more
HaloMD specializes in Independent Dispute Resolution (IDR) through The No Surprises Act and state regulations for out-of-network healthcare providers, leveraging advanced technology and deep indust...Show more
Work alongside talented, supportive, high performing team members in a dynamic work environment.Learn every day from a team that values commitment, collaboration, innovation, and respect for each o...Show more
A Sales Career That Grows With You.Are you looking for a career path that gives you the freedom and flexibility to control your schedule, but also has the security and stability of a large company?...Show more
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
Legalpeople is working with it's Dallas based client to find a Legal Specialist on a full-time contract to perm basis responsible for planning, executing, and overseeing a variety of critical proje...Show more
Relationship Specialist
OPENLANE • Dallas, TX, US
Full-time
Last updated: 30+ days ago • Promoted
Drive with Uber : Earn at least $2015 when you complete 165 trips.
Uber • Rosser, TX, US
Full-time +1
Last updated: 1 day ago • Promoted
Relationship Specialist
AFC • Mesquite, TX, United States
Full-time
Last updated: less than 1 hour ago • Promoted • New!
Franchise Relations Specialist
GBC Food Services • Richardson, TX, US
Full-time
Last updated: 17 days ago • Promoted
Institutional Relationships Lead
CI Financial Corp. • Dallas, TX, US
Full-time
Last updated: 5 days ago
Sales Representative (Remote)
American Income Life • Waxahachie, TX, US
Remote
Full-time
Last updated: 30+ days ago • Promoted
Employee Relations Manager
D.R. Horton • Arlington, TX, United States
Full-time
Last updated: 22 days ago • Promoted
Relationship Specialist
AFC Corporation • Mesquite, TX, United States
Full-time
Last updated: 30+ days ago • Promoted
Sales Representative
BVM • Waxahachie, TX, US
Full-time
Last updated: 30+ days ago • Promoted
Earn At Least $2015 For Your First 165 Trips, Guaranteed.
Uber • Rosser, TX, US
Full-time +1
Last updated: 1 day ago • Promoted
Earn Extra Income Driving
Uber • Rosser, TX, US
Full-time +1
Last updated: 4 days ago • Promoted
Employee Relations Director
D.R. Horton • Arlington, TX, United States
Full-time
Last updated: 22 days ago • Promoted
California Licensed Employee Relations Partner
VirtualVocations • Garland, Texas, United States
Full-time
Last updated: 4 days ago • Promoted
Employee Relations & Experience Advisor
HaloMD • Addison, Texas, United States
Full-time
Quick Apply
Last updated: 30+ days ago
Employee Relations Paralegal
Work Shield • Dallas, TX, United States
Full-time
Last updated: 18 days ago • Promoted
Sales Representative
LIBERTY NATIONAL • Waxahachie, TX, US
Full-time
Last updated: 30+ days ago • Promoted
Remote Senior Financial Analyst ($50-$60 / hour)
Data Annotation • Rockwall, Texas
Remote
Full-time +1
Last updated: 11 days ago • Promoted
Legal Specialist - Employment and Enterprise (Dallas)
Legalpeople • Dallas, TX, United States
Full-time
Last updated: 30+ days ago • Promoted