Floor Manager

Floor Manager

Trillium is hiring a Floor Manager to join our Fort Point Location. In this position, you will play a key role in managing all aspects of our taproom. First and foremost you will work closely with the General Manager and staff to run day to day taproom operations. As a leader, you will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. The ideal candidate personifies the fundamental elements of hospitality with exceptional management skills and a passion for creating memorable experiences.

Job Duties & Responsibilities :

Leadership

• Inspire a passionate team culture in support of consistent execution of Trillium’s goals
• Drive a culture of continuous improvement and strive for operational excellence by collaborating with cross-functional teams
• Lead, inspire, and educate staff to achieve their defined goals and results, consistently monitoring performance and creating development plans
• Partner with Human Resources to address employee relations issues; identify appropriate training and / or coaching opportunities and follow-up to ensure effective, legally compliant, and consistent resolutions are reached
• Provide positive, actionable solutions when faced with challenges
• Ensure that Handbook policies, procedures and standards are maintained and followed in a consistent and fair manner
• Continuously create a pipeline of talent for all positions while developing current employees through empowerment and effective decision making

Customer Service

Administrative

Additional duties may be assigned as necessary.

Desired Qualifications & Abilities

Qualifications & Experience

Knowledge, Skills, and Abilities

Benefits

Apply Here :   https : / / www.click2apply.net / DdyzmGugVDjaMc5KOfOXD8

PI278081917