Front Desk Agent

Job Description

Job Description

Company Description

About Us

At Sharpcontra , we are dedicated to redefining how businesses connect with their audiences through strategic marketing and innovative campaigns. Based in San Antonio, our firm specializes in creating effective marketing solutions that drive engagement, strengthen brand identity, and deliver measurable results. We take pride in our collaborative work environment, professional integrity, and commitment to helping both our clients and team members reach their full potential.

Job Description

Job Description

We are seeking a Front Desk Agent to join our Boston team. This role is the heart of our daily operations, ensuring guests receive a warm welcome and a seamless experience from arrival to departure. The ideal candidate is organized, attentive, and able to handle multiple tasks with professionalism and grace.

Responsibilities

Greet and assist clients, visitors, and partners with a positive and professional attitude.

Manage check-in / check-out procedures and maintain accurate records.

Handle phone calls, emails, and inquiries promptly and courteously.

Coordinate appointments and manage scheduling systems efficiently.

Support administrative operations and assist other departments as needed.

Maintain a clean, organized, and welcoming front desk environment.

Qualifications

Qualifications

Excellent communication and interpersonal skills.

Strong organizational abilities and attention to detail.

Ability to multitask and prioritize in a fast-paced environment.

Proficient in basic computer and office software applications.

A positive attitude and commitment to delivering outstanding customer service.

Additional Information

Benefits

Competitive annual salary ($46,000 – $51,000).

Growth and career development opportunities within the company.

Supportive and professional work environment.

Comprehensive training and skill development programs.

Paid time off and additional employee benefits.