Administrative Assistant

Job Description

Arbor Equity is a leading provider of tree care and plant health services, dedicated to delivering exceptional service to our clients and maintaining a positive, collaborative work environment. We are seeking a detail-oriented and proactive Administrative Assistant to join our team. In this essential role, you will support daily office operations, assist staff and clients, and help ensure the smooth functioning of our business. Arbor Equity offers a supportive workplace with opportunities for growth, comprehensive benefits, and a commitment to work-life balance.

Responsibilities

• Serve as the first point of contact by handling incoming calls, emails, and correspondence with professionalism and efficiency.
• Perform accurate data entry and maintain up-to-date records in our computerized systems, including CRM software.
• Schedule appointments, manage team calendars, and coordinate tree work and plant health care services.
• Maintain organized filing systems for both physical and electronic documents.
• Support financial operations by processing invoices, billing and invoicing customers.
• Assist with utility locates, vendor setup, and related paperwork.
• Obtain signed customer proposals, print work orders, and secure certificates of insurance for customers.
• Maintain employee driver files and assist with DOT compliance, including medical cards, exams, and random drug screens.
• Keep records of vehicle repairs and maintenance, and manage driver status on auto policies.
• Ensure office cleanliness and manage inventory of supplies.
• Assist with accounts receivable and triage customer issues to ensure prompt resolution.
• Provide administrative support to the Vice President and Arborist Representatives as needed.

Qualifications

Benefits

Employees who work 30+ hours per week are considered full-time and become eligible for our benefits after just 30 days of employment.

Health Insurance (Cigna Plans) : Employees can choose the plan that works best for them and their families :

Dental Insurance (Cigna Plans) : Flexible options to fit coverage needs and budget :

Vision Insurance (Cigna Plan) :

Additional Optional Benefits