Vice President Emergency Services
HCA Houston Healthcare Kingwood, a full‑service 420+ bed acute care hospital, is seeking a Vice President of Emergency Services to lead strategic planning, business development, and operational excellence for the service line. The role focuses on driving quality, patient experience, financial performance, and people development within a high‑performing healthcare organization that has been honored as one of the World’s Most Ethical Companies® more than ten times.
Introduction
HCA Healthcare is one of the nation’s leading providers of healthcare services, with more than 180 hospitals and about 2,000 sites of care across 21 states and the United Kingdom. We seek an executive who thrives in a culture of performance, innovation, and continuous improvement.
Key Responsibilities
Quality
- Cultivates a superior clinical identity by leading the service line in developing and implementing evidence‑based practices, patient safety initiatives, and quality strategies.
- Reduces variation in clinical practice, drives performance improvement, and fosters a culture of accountability and transparency.
- Establishes care standards, benchmarks against internal / external metrics, and maintains compliance with legal and regulatory standards.
- Leads patient throughput strategies, including capacity planning, volume forecasting patient flow coordination, and admission / discharge planning.
- Directs nursing practice and unit operations, developing policies and nursing standards to ensure patient and family needs are met and evaluated.
Service
Fosters an unparalleled patient experience culture that differentiates the service line as the leading place to practice and receive healthcare.Leverages feedback mechanisms to benchmark performance and improve customer / patient satisfaction.Creates and directs the implementation of a strategic roadmap to enhance the patient experience and achieve optimal outcomes.Collaborates with experts and patient experience leaders to ensure compliance with evidence‑based practices that improve service quality.People
Promotes a culture that inspires commitment to the organization’s vision, mission, and values.Identifies development opportunities and provides coaching, feedback, and training to improve performance.Builds a superior organization by attracting, developing, engaging, and retaining talent.Growth
Leads service line strategic planning and business development, identifying opportunities for new service offerings and technology advances.Collaborates with administrative teams and physicians to enhance existing services or develop new offerings.Stays abreast of external factors impacting healthcare, ensuring the service line is strategically positioned to respond to changing dynamics.Develops and maintains strategic external relationships that advance the organization’s position within the community.Finance
Develops long‑ and short‑term operational and capital plans aligned to business objectives, prioritizes capital equipment needs, and determines ROI for initiatives.Monitors budget performance, identifies trends, and implements actions to address performance gaps.Provides leadership for cost‑effective clinical resource management, reduces variable costs, and enhances clinical effectiveness.Ensures effective labor management and staffing to meet patient care needs.Other
Performs other duties as assigned.Adheres to the “Code of Conduct” and “Mission and Value Statement.”Education & Experience
Bachelor’s Degree RequiredMaster’s Degree or other approved education plan Preferred5+ years applicable experience RequiredBenefits
Comprehensive medical coverage with low copays, including prescription drug, behavioral health, telemedicine, and free AirMed medical transportation.Additional options for dental, vision, life and disability, flexible spending, supplemental protection plans, auto and home insurance, identity theft protection, legal counseling, long‑term care, moving assistance, pet insurance, and more.Free counseling services and resources for emotional, physical, and financial wellbeing.401(k) Plan with 100% match on 3% to 9% of pay, based on years of service.Employee Stock Purchase Plan with 10% off HCA Healthcare stock.Family support through fertility and family building benefits with Progyny and adoption assistance.Referral services for child, elder, and pet care, home and auto repair, event planning, and more.Consumer discounts through Abenity and other discount programs.Retirement readiness, rollover assistance services, and preferred banking partnerships.Education assistance (tuition, student loan, certification support, dependent scholarships).Colleague recognition program.Time Away From Work Program (paid time off, family leave, long‑ and short‑term disability coverage, and leaves of absence).Employee Health Assistance Fund offering free coverage to full‑time and part‑time colleagues based on income.About HCA Houston Healthcare Kingwood
HCA Houston Healthcare Kingwood has served the northeast Houston community with high‑quality, cost‑effective care for over 25 years. The hospital offers advanced programs including a Level III NICU, a DNV Comprehensive Stroke Center, a Sleep Center of Excellence, an Orthopedic Center using advanced technology, and a Certified Level I Stroke Center. HCA is part of the leading provider of healthcare in the country.
HCA Healthcare spent an estimated $3.7 billion delivering charitable care, uninsured discounts, and other uncompensated services. “Bricks and mortar do not make a hospital. People do.” – Dr. Thomas Frist, Sr.
Equal Opportunity Employer
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Apply Today
Unlock your leadership potential with HCA Healthcare. Apply for the Vice President of Emergency Services role today!
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