Talent.com
Governance, Risk, and Compliance Lead
Governance, Risk, and Compliance LeadDecagon • San Francisco, CA, United States
Governance, Risk, and Compliance Lead

Governance, Risk, and Compliance Lead

Decagon • San Francisco, CA, United States
30+ days ago
Job type
  • Full-time
Job description

Join to apply for the Governance, Risk, and Compliance Lead role at Decagon

Join to apply for the Governance, Risk, and Compliance Lead role at Decagon

Get AI-powered advice on this job and more exclusive features.

This range is provided by Decagon. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$180,000.00 / yr - $250,000.00 / yr

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.

Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A

  • , Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values— customers are everything , relentless momentum , winner’s mindset , and stronger together —shape how we work and grow as a team.

About The Team

The Security Engineering team at Decagon protects the platform that powers the most advanced conversational AI agents for enterprise customers across voice, chat, email and SMS. We build the security foundations that enable Decagon's AI agents to handle sensitive customer data with complete trust while defending against sophisticated, AI-enabled threats at massive scale.

Our mission is to secure magical support experiences, ensuring that AI agents and human agents can collaborate safely to help users resolve their issues while maintaining the highest standards of security and privacy.

About The Role

Lead Decagon's governance, risk, and compliance strategy as we scale our AI platform to serve the world's most security-conscious enterprise customers. You'll be the primary point of contact for customer security requirements, managing everything from contract negotiations to compliance certifications. This role offers the opportunity to build a GRC program that enables rapid sales cycles while maintaining the trust of Fortune 500 companies. You'll work directly with sales, legal, and engineering teams to position Decagon as the security leader in conversational AI.

In this role, you will

  • Lead customer security engagements by negotiating information security exhibits and contractual requirements with enterprise customers and their legal teams, in collaboration with the legal team
  • Build and manage a scalable security questionnaire process
  • Drive compliance certifications including SOC 2 Type II, ISO 27001, PCI DSS, HIPAA, and CCPA
  • Develop and maintain comprehensive security documentation including policies, procedures, and evidence collection
  • Partner with Sales and Customer Success to accelerate deal velocity by proactively addressing customer security concerns with published content
  • Collaborate with Security, Engineering, and Product teams to translate compliance requirements into actionable technical controls and ensure new features meet regulatory standards
  • Establish vendor risk management programs to assess and monitor third-party security risks across our supply chain
  • Create reporting on risk posture, compliance status, and security metrics that demonstrate continuous improvement
  • Your background looks something like this

  • 3+ years of GRC experience in high-growth SaaS or technology companies, with direct responsibility for compliance programs
  • Proven track record successfully completing SOC 2, ISO 27001, or similar enterprise compliance certifications
  • Expertise in data privacy regulations including CCPA, GDPR, and emerging AI governance frameworks
  • Experience negotiating security terms with Fortune 500 customers and their procurement teams
  • Strong project management skills with ability to coordinate cross-functional teams under tight deadlines
  • Excellent written and verbal communication skills to translate complex security concepts for diverse audiences
  • Working knowledge of technical security controls and ability to collaborate effectively with engineering teams
  • Even better

  • Experience with AI / ML compliance frameworks and understanding of unique risks in conversational AI systems
  • Background in healthcare or financial services with deep knowledge of HIPAA or PCI requirements
  • Track record of building GRC programs at companies scaling from startup to enterprise
  • Experience with GRC platforms like Vanta, Drata, or SecureFrame to automate compliance workflows
  • Understanding of cloud security particularly Google Cloud Platform compliance and security features
  • Benefits

  • Medical, dental, and vision benefits
  • Take what you need vacation policy
  • Daily lunches, dinners and snacks in the office to keep you at your best
  • Compensation

    $180K – $250K + Offers Equity

    Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Finance and Sales

    Industries

    Software Development

    Referrals increase your chances of interviewing at Decagon by 2x

    Get notified about new Compliance Lead jobs in San Francisco, CA .

    San Francisco, CA $133,000.00-$235,000.00 1 day ago

    Compliance Manager - Global Integrity & Compliance

    San Francisco, CA $133,000.00-$235,000.00 4 days ago

    Privacy Compliance Manager, Risk, Compliance, and Integrity

    San Francisco, CA $158,000.00-$235,000.00 3 days ago

    San Francisco, CA $120,000.00-$150,000.00 3 months ago

    San Francisco, CA $204,000.00-$255,000.00 2 weeks ago

    San Francisco, CA $150,000.00-$225,000.00 3 days ago

    Redwood City, CA $242,606.00-$327,518.00 2 weeks ago

    San Francisco, CA $84,000.00-$126,000.00 2 weeks ago

    San Francisco, CA $84,495.00-$101,395.00 2 weeks ago

    San Francisco, CA $104,000.00-$155,000.00 5 days ago

    Compliance Manager, Regulatory Change Management

    San Francisco, CA $105,600.00-$198,000.00 2 days ago

    Senior Commercial Counsel – Contracts & Compliance

    San Francisco, CA $175,000.00-$195,000.00 2 days ago

    San Francisco, CA $78,000.00-$83,000.00 4 days ago

    San Francisco, CA $150,000.00-$220,000.00 2 days ago

    AIRPORT RISK AND COMPLIANCE MANAGER (0933)_SFO_(Eligible list #158727)

    San Francisco, CA $180,440.00-$230,308.00 4 days ago

    San Francisco, CA $86,400.00-$162,000.00 2 weeks ago

    Brisbane, CA $140,000.00-$160,000.00 1 week ago

    Director, Contracts and Legal Operations

    Compliance Specialist (North Bay- 8912)

  • Hybrid Remote Position
  • Vice President / Head of Regulatory Affairs

    San Francisco, CA $100,000.00-$150,000.00 8 months ago

    Director, Compliance Officer – Crypto & Digital Assets

    Team Lead, Compliance - Acquiring & Card Scheme

    San Francisco, CA $100,000.00-$150,000.00 7 months ago

    Compliance Director - Administration Division - SF Municipal Transportation Agency (9183)

    San Francisco, CA $220,558.00-$281,398.00 1 day ago

    We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

    #J-18808-Ljbffr

    Create a job alert for this search

    Governance Risk And Compliance Lead • San Francisco, CA, United States

    Related jobs
    Governance, Risk, and Compliance Lead

    Governance, Risk, and Compliance Lead

    Decagon • San Francisco, CA, US
    Full-time
    Governance, Risk, and Compliance Lead.Lead Decagon's governance, risk, and compliance strategy as we scale our AI platform to serve the world's most security-conscious enterprise customers.You'll b...Show more
    Last updated: 30+ days ago • Promoted
    Senior Analyst AI Governance Compliance

    Senior Analyst AI Governance Compliance

    VirtualVocations • San Francisco, California, United States
    Full-time
    A company is looking for a Senior Analyst - AI Governance, Risk & Privacy Compliance.Key Responsibilities : Support the design and implementation of AI governance and privacy risk frameworks ...Show more
    Last updated: 2 days ago • Promoted
    Cryptographic Governance Lead

    Cryptographic Governance Lead

    VirtualVocations • Oakland, California, United States
    Full-time
    A company is looking for a Cryptographic Governance Lead.Key Responsibilities Design, implement, and operationalize the Cryptographic Governance Program Analyze monitoring and assessments to ide...Show more
    Last updated: 2 days ago • Promoted
    Senior Analyst, Security Governance, Risk, and Compliance (Remote)

    Senior Analyst, Security Governance, Risk, and Compliance (Remote)

    Jazz Pharmaceuticals • Palo Alto, CA, United States
    Remote
    Full-time
    If you are a current Jazz employee please apply via the Internal Career site.Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and ...Show more
    Last updated: 21 days ago • Promoted
    Data Governance, Risk and Compliance Lead

    Data Governance, Risk and Compliance Lead

    Motive • San Francisco, CA, United States
    Full-time
    Data Governance, Risk and Compliance Lead.Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.For the first time ever, s...Show more
    Last updated: 3 days ago • Promoted
    Senior Director, Cyber Resilience

    Senior Director, Cyber Resilience

    VirtualVocations • Oakland, California, United States
    Full-time
    A company is looking for a Senior Director, Cyber & Technology Resilience to lead and enhance its technology resilience strategies. Key Responsibilities : Establish and lead a Technology Resilience...Show more
    Last updated: 9 hours ago • Promoted • New!
    Director of SOX Compliance

    Director of SOX Compliance

    VirtualVocations • Hayward, California, United States
    Full-time
    A company is looking for a Director of SOX Compliance.Key Responsibilities Develop, implement, and oversee the SOX compliance strategy and program Establish and maintain a comprehensive SOX fram...Show more
    Last updated: 2 days ago • Promoted
    Senior Director of Governance

    Senior Director of Governance

    VirtualVocations • Concord, California, United States
    Full-time
    A company is looking for a Senior Director of Governance to lead member-facing policies and procedures that align with organizational values. Key Responsibilities Ensure alignment of policies and ...Show more
    Last updated: 30+ days ago • Promoted
    Governance, Risk, and Compliance Lead

    Governance, Risk, and Compliance Lead

    xAI • San Francisco, CA, United States
    Full-time
    Governance, Risk, and Compliance Lead.Governance, Risk, and Compliance Lead.Get AI-powered advice on this job and more exclusive features. AI’s mission is to create AI systems that can accurately un...Show more
    Last updated: 30+ days ago • Promoted
    Governance, Risk, and Compliance LeadSan Francisco & Palo Alto, CA

    Governance, Risk, and Compliance LeadSan Francisco & Palo Alto, CA

    xAI • San Francisco, CA, US
    Full-time
    Governance, Risk, and Compliance Lead.AI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivat...Show more
    Last updated: 30+ days ago • Promoted
    Head of Risk and Compliance Reporting and Analytics

    Head of Risk and Compliance Reporting and Analytics

    TabaPay • Palo Alto, CA, US
    Full-time
    Head Of Risk And Compliance Reporting And Analytics.The Risk And Compliance Reporting And Analytics function will be the central engine for transforming raw data into actionable intelligence that d...Show more
    Last updated: 8 days ago • Promoted
    IT Governance, Risk & Compliance (GRC) Lead

    IT Governance, Risk & Compliance (GRC) Lead

    NightDragon Acquisition Corp. • San Francisco, CA, United States
    Permanent
    Capella Space is a pioneer in Synthetic Aperture Radar (SAR) satellite technology and space-based signal intelligence.We empower government, commercial, and research organizations around the world ...Show more
    Last updated: 23 days ago • Promoted
    Manager, Governance Risk & Compliance

    Manager, Governance Risk & Compliance

    Roblox • San Mateo, CA, US
    Full-time
    For roles that are based at our headquarters in San Mateo, CA : The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such ...Show more
    Last updated: 30+ days ago • Promoted
    Compliance Program Lead

    Compliance Program Lead

    Freelancer.com • San Francisco, CA, United States
    Full-time
    We are seeking a highly skilled Compliance Program Lead to oversee and enhance our regulatory compliance initiatives.This role is responsible for ensuring adherence to regulatory requirements relat...Show more
    Last updated: 30+ days ago • Promoted
    Compliance & Governance Associate

    Compliance & Governance Associate

    eTeam • San Jose, CA, US
    Full-time
    Compliance & Governance Associate.Job Summary : We are seeking a detail-oriented and proactive Compliance & Governance Associate to support our organization's regulatory, risk management, and corpor...Show more
    Last updated: 30+ days ago • Promoted
    Senior Director, Compliance Analytics

    Senior Director, Compliance Analytics

    SoFi • San Francisco, CA, United States
    Full-time
    Senior Director, Compliance Analytics.This range is provided by SoFi.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Employee Applicant Privacy ...Show more
    Last updated: 30+ days ago • Promoted
    Director – Tech Portfolio Governance

    Director – Tech Portfolio Governance

    Gap Inc. • San Francisco, CA, United States
    Full-time
    This role sits within the GTS Strategy & Governance team, part of the broader Global Technology Solutions (GTS) organization. The Director of Tech Portfolio Governance leads portfolio governance acr...Show more
    Last updated: 16 days ago • Promoted
    Data Governance, Risk and Compliance Lead New Hybrid - Austin, Texas; Hybrid - Buffalo, New Yor[...]

    Data Governance, Risk and Compliance Lead New Hybrid - Austin, Texas; Hybrid - Buffalo, New Yor[...]

    Motive • San Francisco, CA, United States
    Full-time
    Data Governance, Risk and Compliance Lead.Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.For the first time ever, s...Show more
    Last updated: 5 days ago • Promoted
    Head of Risk and Compliance Reporting and Analytics

    Head of Risk and Compliance Reporting and Analytics

    TabaPay, Inc. • Palo Alto, CA, United States
    Full-time
    Head of Risk and Compliance Reporting and Analytics.The world is moving towards instant digital payments and TabaPay is leading the way. We help thousands of Fintechs in the US and Canada instantly ...Show more
    Last updated: 5 days ago • Promoted
    Lead - Governance, Risk & Compliance - AI & Data Unit

    Lead - Governance, Risk & Compliance - AI & Data Unit

    ClifyX • San Francisco, CA, US
    Full-time
    This is a detailed description of the role and responsibilities.The candidate will be responsible for overseeing the governance, risk, and compliance aspects of the organization.This includes devel...Show more
    Last updated: 30+ days ago • Promoted