AT&T Customer Service Representative

At Cycles Consulting Inc., we are a premier consulting firm specializing in optimizing sales strategies and cultivating leadership excellence particularly within the telecommunications sector. Committed to performance and professional development, we take pride in delivering strategic solutions for our clients. As we continue to expand our San Diego team in support of the AT&T Customer Service Representatives, we are seeking a motivated and results-driven team member to join our growing organization.

In this AT&T Customer Service Representative role, you will play a vital part in enhancing sales operations and supporting the growth of future sales leaders. The AT&T Customer Service Representative will thrive in a collaborative, high-performance environment that values initiative, accountability, and long-term career development.

AT&T Customer Service Representative Responsibilities

• Engage with prospective customers to understand their needs and recommend personalized service solutions.
• Support sales initiatives by streamlining sales processes, managing data, and providing timely assistance to customers
• Stay informed on current products, promotions, and industry trends to deliver accurate, value-focused customer support.
• Maintain detailed records of sales activities and customer interactions using CRM systems and reporting tools.
• Analyze performance metrics and customer feedback to identify areas for improvement in sales support
• Collaborate with internal teams, including training and sales management, to develop onboarding and development programs for new representatives.
• Uphold the highest standards of professionalism and compliance in all customer interactions and sales activities.